Why Diversity Matters in Decision-Making

Diversity in the workplace

Diversity matters for businesses. Not just because it’s the right thing to do, but also because it’s the smart thing to do. Businesses with more diverse staffs excel at decision-making and outperform their peers financially.

To many, diversity seems good in theory but hard to implement. However, having a more diverse workforce is worth the effort. Here’s how diversity can help organizations in promoting a culture that enables better business decisions. We’ll also look at one ingredient that is critical to building diverse and high-performing teams. (more…)

Giving Thanks: Gratitude in the Workplace

Gratitude. Retro effect and toned image of a woman hand writing a note with a fountain pen on a notebook. Motivational message PRACTICE GRATITUDE as concept for self-improvement

Thanksgiving is a time of year when many of us eat too much food, watch too much football (though my husband would say that’s not possible), and spend too much money on Black Friday sales. The busyness of the holiday makes it easy to forget what the purpose of the day is all about: gratitude.

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I’ve been thinking a lot lately about the past year at work: the customers I’ve visited, the projects I’ve worked on, and the co-workers I’ve collaborated with. And if you’ll allow me a moment, in the spirit of the holiday, I’d like to share some of the things I’m most thankful for. (more…)

How to Develop a Positive Customer Culture

How to Develop a Positive Customer CultureWhat is “customer culture,” and why should companies pay more attention to it? A recent Forbes article describes customer culture as comprising two components: “the way a company treats its customers” and “the way a company treats its people.” After reading this definition, I immediately thought of our mission statement: “if Dimensional Insight takes care of its customers and employees, then the employees and customers will take care of Dimensional Insight.”

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This was a strategy our co-founders Fred Powers and Stan Zanarotti believed in 30 years ago and still applies today. To me, our mission statement embodies this definition of customer culture. But how does one work to build, develop, and maintain good customer culture? Here are three ways companies can work towards prioritizing customer culture, which can lead to employee retention and increased growth and success. (more…)

3 Ways to Cultivate a Culture of Trust Inside the Workplace

Culture of trust inside a workplace. Large successfull business team showing unity with their hands togetherWhat is culture? To me, culture is the glue that holds a company together. It’s very important to have a strong company culture in order to succeed and grow. Here at Dimensional Insight, our co-founders Fred Powers and Stan Zanarotti believe if they take care of the customer and employees, then the employees and customers will take care of Dimensional Insight. It’s a strategy that has worked for nearly 30 years.

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In my previous blog post, I discussed the importance of building positive culture outside the office, but how does one build and develop good culture inside the workplace? It starts with trust – trust in your organization, colleagues, and skill sets. In order to succeed, organizations need to build and develop a trust-based culture. Here are 3 ways to cultivate a culture of trust inside the workplace. (more…)

The Power of Positive Culture: Inside and Outside The Workplace

The Power of Positive Culture: Inside and Outside The Workplace

Does culture play a role in both our personal and professional lives? Recently, the Dimensional Insight Book Club discussed the importance of positive culture within organizations after reading The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle. However, can one build, develop, and promote good culture outside the office?

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My husband and I recently took a summer vacation to a family resort in Poland, Maine. Throughout the week, we enjoyed walks, food, and even meeting and interacting with a fascinating stranger. I didn’t realize the impact this stranger would have on my vacation, where I gained a bonus life lesson about promoting positivity and living one’s life to the fullest, no matter what age. (more…)

Dimensional Insight Book Club: The Culture Code

Dimensional Insight Book Club: The Culture CodeWhat is culture, and why is it so important in organizations? Businesses often focus on promoting good culture and encouraging teamwork. However, how does one build and contribute to a positive company culture? We don’t talk too much about what culture means to individuals and to companies. Until now.

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For the past six weeks, the Dimensional Insight Book Club has been reading The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle, whether on the beach enjoying the sun or with a cold beer to cool off. What have our readers learned about company culture? (more…)

How Culture Can Positively Impact Healthcare Outcomes

How Culture Can Positively Impact Healthcare Outcomes. Directly below shot of multi-ethnic medical team stacking hands over white background

When it comes to improving healthcare quality and efficiency, how can organizations most positively change physician behavior? According to research presented in Harvard Business Review, organizational culture is critical.

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The HBR article, “Getting Doctors to Make Better Decisions Will Take More than Money and Nudges,” outlines how a stronger focus on culture improves clinicians’ work environments and patient outcomes. As I read the article, I felt many of the takeaways could also be applied to successful analytics implementations and successful organizations as a whole. Let’s take a look. (more…)

A Look Inside Dimensional Insight Netherlands

Leiden, Dimensional Insight NetherlandsIf you were to ask me what Dimensional Insight’s greatest strengths are, our culture would definitely top that list. It’s our shared values—teamwork, collaboration, hard work, respect for others – that unites us as a company. It’s interesting then, that our culture differences are also a strength. Our diversity in backgrounds, skills, and perspectives opens our eyes to new ways of thinking and looking at issues.

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I recently experienced this culture—the shared bonds and the differences—when I traveled to our European headquarters in Leiden, Netherlands, to meet with many of our Diver distributors across Europe. We had a great day talking about Diver, messaging, and marketing. Here are some highlights from my trip. (more…)