The role of a salesperson is challenging, but whose job isn’t. Right?

The typical salesperson spends 80% of his or her time out of the office. There are trade shows, customer visits, and of course, transit times to consider. I know a salesperson who spends fully 20% of his time either on a plane or waiting for a plane in an airport. And that’s why the mobile revolution has taken hold in our society. More and more workers need mobile, flexible solutions for how to get their jobs done. And, they need our support working this way.

We’ve largely done a good job of connecting on-the-go workers to each other — providing access to phone and email via mobile devices. But that’s not enough. Mobile workers also need to be connected to their data, with the ability to access the right information and the right person at the right time on the right device. Companies send salespeople out on the road and those salespeople must be able to do their job —right at the time they are selling. To better support this mobile sales force, let’s examine the basis for the resources they’ll need.

Trust of data

There is nothing like going into a meeting with a spreadsheet that you have spent a couple of hours on, and then everybody else walks in with the spreadsheets they have spent a couple of hours on. Consequently, you spend most of the meeting time trying to figure out whose numbers are correct — and very little time getting something accomplished. (Everybody loves meetings, right? Yeah.) My ideal is that when you go to a meeting, everybody has the same numbers. Then, you can do business, collaborate, and get business done faster.

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The Future of AI in B2B Distribution

The Future of AI in B2B Distribution. Hand presses on world map with social media,Truck with Industrial Container Cargo for Logistic Import Export at yard (Elements of this image furnished by NASA)

The B2B distribution industry was not prepared for the entrance of “Amazon Business” in 2015. The industry has been disrupted by Silicon Valley because it was not technologically equipped and cannot keep up with the heavy automation and artificial intelligence of Amazon.

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This difference is nothing new as, “many technologies pioneered in retail have ‘trickled down’ to distribution over time,” but the threat against B2B distributors is more ominous than ever before and companies will have to innovate to stay relevant in our rapidly digitizing age. (more…)

Customer Spotlight: Munson Healthcare

Munson Healthcare logoWhen are analytics deployments most successful? When they are tied to an organization’s strategy. That way, organizations can ensure their analytics projects are supporting their most critical goals.

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At Munson Healthcare, a 9-hospital system located in Traverse City, Michigan, its Diver deployment is tied into its overall strategy that guides all of the organization’s actions. I learned a lot about how Munson Healthcare thinks about developing its analytics applications and the successes it has seen during a recent visit to Traverse City. Here are some of my notes. (more…)

Meet the Dimensional Insight Team: Diederick Gerritsen

diederick gerritsenSince 1989, we’ve had one goal: to empower our clients by helping them understand the value of their data so they can make better business decisions. 30 years later, we’re proud to say that we have achieved this goal on multiple occasions.

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One of those people who helps us meet this goal day in and day out: Diederick Gerritsen, sales manager in our Leiden, Netherlands office. Today in our employee spotlight, we introduce you to Diederick. He shares his journey at Dimensional Insight and why customers choose to work with us. (more…)

How Higher Education Is Building Up Data Science Programs

How Higher Education Is Building Up Data Science Programs. Formula Mathematics Equation Mathematical Symbol Geometry InformWith plenty of jobs on the horizon – and higher salaries to go along with those jobs – it’s no surprise that data science is among the most popular majors in higher education. Colleges and universities are scrambling to meet the demand – and in some cases taking steps to alter their campuses as they look to the future.

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What does the rise in data science careers mean for higher education? Here’s a look at what’s happening. (more…)

Artificial Intelligence and the Race Against

Artificial Intelligence and the Race Against Amazon.comIn 2018, Amazon’s dominance in the e-commerce market hit a new milestone. The online retail giant captured 50% of US retail e-commerce with $252 billion in sales. This is certainly a high-water mark for Amazon, but rivals are not standing idly by. Firms in the retail sector are working hard to harness data and digitize their distribution platform to chip away at Amazon’s enormous lead.

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Companies like Walmart, which now has a partnership with Google, are “testing the notion that an enemy’s enemy is a friend” in a mad-dash to modernize their organizations. These changes span the spectrum of AI capabilities from greater control of data through analytics to autonomous drones that deliver packages. Kroger,, and Walmart are three companies making a particularly strong move to end Amazon’s digital dominance. Let’s take a look. (more…)

3 Ways Analytics Can Help with Adolescent Mental Health

mental health. Backlight of a teenager depressed sitting inside a dirty tunnelAnalytics can help hospitals in many important ways—even in life-saving capacities. There are few use cases as compelling as when analytics can be used to create an intervention that can literally save a life.

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Such is the case with adolescent mental health. Organizations are currently using analytics to track measures and patient care, monitor medication usage, and screen for symptoms of depression. Here’s how. (more…)

Dimensional Insight Named 2019 Best in KLAS in Healthcare Business Intelligence and Analytics

Dimensional Insight Named 2019 Best in KLAS in Healthcare Business Intelligence and AnalyticsThe “2019 Best in KLAS: Software and Services” report came out today, and I’m incredibly excited to share that Dimensional Insight was ranked the #1 vendor in Healthcare Business Intelligence and Analytics. This is the sixth year that we have achieved this honor.

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While I would like to extend a hearty “thank you” to our customers who helped us achieve Best in KLAS again, I’d also like to say “congratulations” to them, for this honor is much more about their success and improved outcomes as a result of analytics. (more…)

Dimensional Insight Book Club: Brotopia

brotopiaEvery industry breeds a specific mentality that lives within its employees. It affects how they think, work, and interact with each other. For aspiring technology professionals in Silicon Valley, they’ve seen how “bro” culture has been adopted by many and how it created a false sense of confidence among men, and a lack of confidence among women that has become synonymous with working in this field.

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In Brotopia: Breaking Up the Boys’ Club of Silicon Valley, author Emily Chang investigates the political landscape of the workplace and how even the most successful companies are failing to achieve harmony between men and women employees. (more…)