Customer Spotlight: How Hospital de la Concepción Is Using Analytics to Quickly Respond to COVID-19

COVID-19 has presented hospitals with challenges unlike anything ever seen before. Not only do hospital staff need to understand how many and which patients have tested positive for COVID-19, but they also need to understand local trends for capacity planning and resource utilization, as well as finances for reimbursement.

In Puerto Rico, as in other areas of the United States, there are questions about the number of COVID-19 tests being conducted and whether there are enough, as well as the consistency of reporting numbers to the government. Hospital de la Concepción, based in San Germán, is a world-class hospital in southwestern Puerto Rico that is using Dimensional Insight in its effort to respond to the challenges from COVID-19. Let’s take a look.

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The Value of Data in COVID-19 Contact Tracing

States across the country are now easing lockdown restrictions, increasing the number of interactions people have on a daily basis. In order to continue to reduce the number of COVID-19 infections and prevent new stay-at-home orders, contact tracing will increase in importance.

When it comes to contact tracing, quick action is necessary to quarantine potentially infected people to prevent them from spreading the virus. How can public health officials ensure that they have the most up-to-date data to do this effectively? Let’s take a look.

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5 Takeaways from the 2020 Wisdom of Crowds Report

The 2020 Wisdom of Crowds Business Intelligence Market Study is out, which provides an annual look at key trends in business intelligence (BI) and provides user scores on 27 vendors using Dresner Advisory Services’ 33-criteria vendor performance management system.

For the 11th straight year, Dimensional Insight performed very well in the survey, improving upon its results from last year and earning a perfect recommend score. The report had several other interesting insights about the state of business intelligence. Here are the most important takeaways. (more…)

Lessons Learned from Hospital Leaders in the COVID-19 Pandemic

Note: This article was originally published on LinkedIn as a summary of ACHE of Massachusetts’ inaugural “Virtual After 5” event. Kathy Sucich is communications chair of the organization.

On Wednesday, May 27th, several Massachusetts healthcare leaders participated in ACHE of Massachusetts’ first “Virtual After 5” event. This event provided a friendly, low-key way for leaders to catch up with each other and share how their organizations have been faring over the last several months. The COVID-19 pandemic was obviously top of mind for attendees, and they shared lessons learned during this time of crisis. Here are some of the most important learnings that were shared between attendees. (more…)

What the Data Tells Us about Social Disparities in COVID-19 Outcomes

We’re still getting in a lot of data about COVID-19, but one thing is already clear: the disease has disproportionately affected people along racial, ethnic, and income lines. The phrase “social determinants of health” has been widely discussed in healthcare circles over the last year or so, and nowhere are the implications of where one lives and works on such stark display as when it comes to COVID-19 outcomes.

In this blog post, we’ll examine some of the racial, ethnic, and income data around COVID-19 outcomes and look at how the data can inform healthcare providers moving forward. Let’s take a look. (more…)

How the COVID-19 Pandemic Is Affecting Care at Children’s Hospitals

Illness child on home quarantine. Boy and his teddy bear both in protective medical masks sits on windowsill and looks out window. Virus protection, coronavirus pandemic, prevention epidemic.There have been some disturbing new developments as it relates to children and the COVID-19 pandemic, with several children in North America and Europe coming down with an inflammatory response to COVID-19. That development is now top of mind when it comes to how children’s hospitals are treating kids during this pandemic.

We previously examined how the COVID-19 pandemic has affected operations at children’s hospitals. It has also changed several aspects of clinical care to children. And analytics is helping children’s hospitals better navigate the challenges. Let’s examine. (more…)

Survey Says: EHR Analytics Users Challenged by Slow Reporting and Lack of Advanced Analytics

Over the last several years, many EHR vendors have rolled out analytics components. What we had anecdotally heard from hospitals and health systems was that these components were lacking in their robustness and ability to provide an executive-level look at data touching all areas of the organization. Was that actually the case? We decided to survey hospitals and health systems to see if this assertion was backed by data.

In Q1 of 2020, Dimensional Insight sponsored a survey by Definitive Healthcare in which it asked 108 healthcare leaders about their experience with EHR analytics. What the data shows is that users of EHR analytics are less satisfied with their analytics solution than with in-house solutions or analytics-specific platforms, and that they face some significant challenges with the software. Here’s a closer look at some of the key data points.

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Thinking Outside the To-Go Box: How Bars and Restaurants are Innovating During the Pandemic

Social distance conceptual small business waiter serving customer at coffee shop

Bars and restaurants – once the center of social activity for millions of Americans – have been greatly impacted by the COVID-19 pandemic. The National Restaurant Association estimates that the restaurant industry has lost more than 3 million jobs and $25 billion in sales since March 1, and the numbers keep growing.

Many in the industry have tried to adapt by converting operations to take-out only, but clearly, this is a stop-gap measure. Other bars and restaurants are taking it a step further, hoping that their innovative approaches lead to higher sales than the takeout-only approach and foster customer loyalty that extends post-pandemic. Let’s examine. (more…)

How the COVID-19 Pandemic Is Affecting Children’s Hospital Operations

We’ve all heard that COVID-19 generally does not affect children as much as it affects adults. Which means children’s hospitals aren’t as affected by the pandemic as adult acute care hospitals are, right? Wrong.

The COVID-19 pandemic has upended the good work being done at pediatric institutions across the country. In this blog post, we’ll examine some of the challenges children’s hospitals are facing, and see how healthcare analytics can help out. (more…)

How Analytics can Help Hospitals Better Manage their ICUs

For the past few weeks, hospital intensive care units (ICUs) have been at the forefront of conversations surrounding hospital readiness and capacity during the COVID-19 pandemic. It’s critical for hospital administrators to understand capacity and resources in order to provide high-quality care to patients.

ICUs have a unique set of challenges due to the acuity of patients, the types of resources needed (such as ventilators), and higher per-patient levels of staffing and necessary specializations. An analytics platform can help give insights into these challenges. Let’s take a look. (more…)