The Tenuous Partnership Between Liquor Stores and Delivery Apps, and How Data can Help

by Parker Jones | Sep 22, 2020 | Wine & Spirits

As we’ve mentioned in previous blog posts, alcohol delivery services are changing the shape of the liquor industry during the pandemic. Their convenience has led to millions of new customers around the country, which is impressive, considering there are still many states where they aren’t allowed to operate. Most of these services work by partnering with local liquor stores, which show their catalogue of products on the service’s app or web page, so that users can select what they want and purchase it online. Then, drivers hired by the delivery service bring the bottles to the customer and receive a small commission and, hopefully, a tip.

It would seem that this relationship benefits everyone involved: the liquor store, the delivery service, the driver, and the customer. However, some people argue that the relationship actually hurts local liquor stores, who receive significantly less money per sale than they do from in-store purchases. What are the downsides to these partnerships, and how can they be improved? The answer, as you might have guessed, involves data. (more…)

The Factors Helping and Hurting the Spread of Alcohol Delivery Services

by Parker Jones | Sep 10, 2020 | Wine & Spirits

Alcohol delivery apps are perhaps the fastest-growing area of the beverage alcohol industry right now. Even before the pandemic, sales for alcohol delivery services were on the rise. But once the stay-at-home orders were put in place, their numbers went through the roof. Months have passed since then and liquor stores are back open, but the delivery apps are still going strong. Perhaps customers who initially tried out the apps during the early days of the pandemic came to rely on their convenience, or perhaps people recognize that case numbers have not gone down and that non-essential trips out of the house are still a risk. Whatever the reasons, alcohol delivery apps appear to be here to stay.

But there’s one big problem with these services that hasn’t yet been solved: they aren’t available to everyone. Roughly half of the country, by area, is located in a ‘dead zone.’ Delivering within cities is easy enough, since the storage facilities and residences are all fairly close together. But in non-urban areas, having the infrastructure to deliver to every single home just isn’t practical. While the COVID-19 pandemic has been good for business in some ways, it also presents new challenges, especially in delivering to new areas. How long will it take for these services to be available nationwide, and is that goal even realistic? (more…)

10 Ways to Get More Beverage Alcohol Customers During The Pandemic

by Meredith Galante | Sep 2, 2020 | Wine & Spirits

Customers don’t want to try something new right now. Sales for well-known brands have sky-rocketed, leaving smaller brands, restaurants, and bars behind.

“People are buying more, but cheaper and commercial stuff. They’re not willing to take a risk and try something different right now,” Juan Quintero, a partner in the liquor store Whiskey and Wine in Manhattan, told The New York Times.

The National Restaurant Association’s survey estimates that the restaurant and foodservice industry lost nearly $120 billion in sales during the first three months of the pandemic, according to ABC News. Eateries and bars raked in $38.6 billion in sales in May, on a seasonally-adjusted basis, but that’s down $27 billion from January and February of this year, according to the U.S. Census Bureau. Now wineries, restaurants, and bars are trying to recover. (more…)

Stuck in Quarantine, Some Are Making Their Liquor At Home

by Parker Jones | Aug 25, 2020 | Wine & Spirits

We already know that Americans are drinking more during quarantine. This is understandable, since it often seems like there’s not much else to be doing while trapped at home. Some have attempted to keep themselves busy by picking up a new hobby instead. Activities like breadmaking are becoming more popular than they have in decades. And now, many have begun combining drinking with hobbies by crafting their own beer, wine, and spirits at home.

Several online retailers are now selling home brewing or infusing kits, which can be used to produce small batches of beer, whiskey, gin, and several other types of spirits. Making liquor at home can be a nice way to avoid unnecessary trips to the liquor store during the pandemic, but more importantly, gives people an entertaining activity that lets them learn more about their favorite spirits. The popularity of these kits has grown during the pandemic, and will likely continue to do so. (more…)

The Pandemic is Changing What Liquor Stores are Selling

by Meredith Galante | Jul 21, 2020 | Wine & Spirits

The COVID-19 pandemic has transformed many aspects of day-to-day life, including what liquor stores are selling.

Typical buying patterns have changed. Customers have larger ticket sizes to reduce the frequency of their deliveries or avoid having to make multiple trips to the store. Customers are also sticking with big-brand names they can trust.

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