I recently attended the second annual WSWA Women's Leadership Council (WLC) in Washington, DC. This event brought together 56 senior women...

Highlights from the 2018 WSWA Women’s Leadership Council
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I recently attended the second annual WSWA Women's Leadership Council (WLC) in Washington, DC. This event brought together 56 senior women...
What is “customer culture,” and why should companies pay more attention to it? A recent Forbes article describes customer culture as comprising two...
What is culture? To me, culture is the glue that holds a company together. It’s very important to have a strong company culture in order to succeed...
Does culture play a role in both our personal and professional lives? Recently, the Dimensional Insight Book Club discussed the importance of...