Highlights from the 2018 WSWA Women’s Leadership Council

womens leadership councilI recently attended the second annual WSWA Women’s Leadership Council (WLC) in Washington, DC. This event brought together 56 senior women executives who work in all areas of the beverage alcohol industry, including legal, IT, operations, and more. This was the second year that Dimensional Insight participated as a sponsor.

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The WLC was formed to empower women to advance in the beverage alcohol industry. And this event did not disappoint. I walked away feeling invigorated and optimistic about what the future holds for female wine and spirits executives. Here are some highlights from the event. (more…)

How to Develop a Positive Customer Culture

How to Develop a Positive Customer CultureWhat is “customer culture,” and why should companies pay more attention to it? A recent Forbes article describes customer culture as comprising two components: “the way a company treats its customers” and “the way a company treats its people.” After reading this definition, I immediately thought of our mission statement: “if Dimensional Insight takes care of its customers and employees, then the employees and customers will take care of Dimensional Insight.”

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This was a strategy our co-founders Fred Powers and Stan Zanarotti believed in 30 years ago and still applies today. To me, our mission statement embodies this definition of customer culture. But how does one work to build, develop, and maintain good customer culture? Here are three ways companies can work towards prioritizing customer culture, which can lead to employee retention and increased growth and success. (more…)

3 Ways to Cultivate a Culture of Trust Inside the Workplace

Culture of trust inside a workplace. Large successfull business team showing unity with their hands togetherWhat is culture? To me, culture is the glue that holds a company together. It’s very important to have a strong company culture in order to succeed and grow. Here at Dimensional Insight, our co-founders Fred Powers and Stan Zanarotti believe if they take care of the customer and employees, then the employees and customers will take care of Dimensional Insight. It’s a strategy that has worked for nearly 30 years.

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In my previous blog post, I discussed the importance of building positive culture outside the office, but how does one build and develop good culture inside the workplace? It starts with trust – trust in your organization, colleagues, and skill sets. In order to succeed, organizations need to build and develop a trust-based culture. Here are 3 ways to cultivate a culture of trust inside the workplace. (more…)

The Power of Positive Culture: Inside and Outside The Workplace

The Power of Positive Culture: Inside and Outside The Workplace

Does culture play a role in both our personal and professional lives? Recently, the Dimensional Insight Book Club discussed the importance of positive culture within organizations after reading The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle. However, can one build, develop, and promote good culture outside the office?

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My husband and I recently took a summer vacation to a family resort in Poland, Maine. Throughout the week, we enjoyed walks, food, and even meeting and interacting with a fascinating stranger. I didn’t realize the impact this stranger would have on my vacation, where I gained a bonus life lesson about promoting positivity and living one’s life to the fullest, no matter what age. (more…)