What is “customer culture,” and why should companies pay more attention to it? A recent Forbes article describes customer culture as comprising two...

How to Develop a Positive Customer Culture
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What is “customer culture,” and why should companies pay more attention to it? A recent Forbes article describes customer culture as comprising two...
What is culture? To me, culture is the glue that holds a company together. It’s very important to have a strong company culture in order to succeed...
Does culture play a role in both our personal and professional lives? Recently, the Dimensional Insight Book Club discussed the importance of...