When healthcare leaders think about information governance, they often think about it in a clinical context in terms of improving patient care, reducing variation, and so on. However, there is almost always a revenue driver behind information governance.
A failure to properly govern data can negatively impact a healthcare organization’s revenue cycle. In fact, recent survey results indicate that two-thirds of healthcare organizations use more than one system for revenue cycle management, and they tend to experience more issues with denials, impacting the bottom line. Clearly, there is a need for governed data. So if you are starting an information governance initiative, what do you need to consider? Here’s a look.
1. Find a burning issue
An important first step is to find a “burning issue” in your organization. This is something that is critical. Why is it important to find this burning issue? That way, the organization will be committed to attacking it, and you can hopefully avoid some of the burnout that happens with other projects. Once stakeholders see the value, they are more likely to continue working to solve it.
One way to do this is to identify a cross-functional opportunity. Even if the problem you’re tackling has a narrow focus, if it’s cross-functional, you will positively impact more areas throughout the organization with your efforts.
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