HIMSS RCM survey responses:
Understanding health systems’ revenue cycle management and challenges

So what exactly is the state of RCM in U.S. health systems? What tools are currently being deployed? Who are the decision-makers within RCM and what do they say are the biggest challenges?

Dimensional Insight set out to answer these and other questions. In early 2018, the company collaborated with HIMSS Analytics to survey 117 senior-level decision makers in hospitals and health systems, including CEOs, CIOs, CFOs, Directors of IT and Finance, and Heads of RCM. This report is a compilation of their responses.

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Organizations using more than one vendor mostly report bigger issues with denials than those using one RCM solution.

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