Customer Spotlight: How Hospital de la Concepción Is Using Analytics to Quickly Respond to COVID-19

COVID-19 has presented hospitals with challenges unlike anything ever seen before. Not only do hospital staff need to understand how many and which patients have tested positive for COVID-19, but they also need to understand local trends for capacity planning and resource utilization, as well as finances for reimbursement.

In Puerto Rico, as in other areas of the United States, there are questions about the number of COVID-19 tests being conducted and whether there are enough, as well as the consistency of reporting numbers to the government. Hospital de la Concepción, based in San Germán, is a world-class hospital in southwestern Puerto Rico that is using Dimensional Insight in its effort to respond to the challenges from COVID-19. Let’s take a look.

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Supply Chain Changes for a Post-Pandemic World

As states and countries re-open in the midst of the COVID-19 pandemic, the hope is that everything will get back to normal. There are certainly aspects of life that will never quite get back to what they were like before the pandemic. The supply chain could very well end up being one aspect that is forever changed.

In a recent survey by BSI, about half of the respondents said that they will be making changes to their supply chain going forward. Just what those changes might look like for these organizations and many others is hard to imagine at this point. Here are a couple of possible approaches businesses could take, and how the supply chain of the future might shape up.

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Liquor Laws Change in Response to Demand for Delivery During Pandemic

Despite rising COVID-19 cases, most of the governors in the United States have lifted stay-at-home orders. But some states such as Texas have now banned bars from serving alcohol to keep the infectious virus at bay.

The unprecedented stay-at-home orders and whiplash of phased reopening starting and pausing have left customers craving their favorite cocktail, and disgruntled brands looking for new revenue streams.

In response, some state legislatures are working to change their laws to allow alcohol delivery.

Many states forbid shipping wine and spirits, halting the growth of delivery giants such as Drizly and hampering direct-to-consumer efforts from wineries and distilleries.

During the pandemic, residents tried to stay home, but the demand grew for happy hours at home and delivery. (more…)

The Value of Data in COVID-19 Contact Tracing

States across the country are now easing lockdown restrictions, increasing the number of interactions people have on a daily basis. In order to continue to reduce the number of COVID-19 infections and prevent new stay-at-home orders, contact tracing will increase in importance.

When it comes to contact tracing, quick action is necessary to quarantine potentially infected people to prevent them from spreading the virus. How can public health officials ensure that they have the most up-to-date data to do this effectively? Let’s take a look.

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Outdoor Drinking Venues May Replace Bars During the Pandemic

Side view of beautiful young couple sitting at the table and clinking glasses of champagne. Charming lady enjoying romantic date with boyfriend at rooftop restaurant with night cityscape on backgroundWhile the COVID-19 pandemic has not slowed down purchases of wine and spirits from liquor stores and online vendors, it did eliminate one crucial avenue of beverage sales: restaurants and other social venues. Premium wines have taken an especially big hit, since people tend to order more expensive wine when they go out, but drink the cheaper stuff at home. This shift has had a dramatic impact on the wine industry in the months since the pandemic began.

Even before the stay-at-home orders went into effect, on-premise drinking was experiencing an overall decline. But that may soon start to change yet again. Restaurants in 44 states have reopened, or are set to reopen in some capacity in the near future. While many are still rightfully cautious about the spread of disease, the months of isolation have left others eagerly awaiting the chance to go out to eat and drink, especially taking into account the pleasant summer weather.

Will people risk coming out in numbers this summer for social drinking? And how will outdoor drinking this summer affect the wine and spirits industry? Let’s examine.

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Will Wineries Ever be the Same After COVID-19?

The COVID-19 pandemic has changed the way people work, live, travel, and drink.

All 50 states have started to ease restrictions and stay-at-home orders, but the pandemic may affect the luxury wine industry for years to come. Napa Valley vineyards began opening in early June, but things will look different with social distancing measures in place and likely only local visitors.

Most wineries will now require employees and guests to wear masks, and visitors will need to make reservations. With restrictions and fear of travel, is enotourism dead? (more…)

The Future of Healthcare: How Telehealth Will Change After COVID-19

After almost three months of quarantine and social distancing measures in the U.S., there’s no doubt that the COVID-19 pandemic has negatively impacted most, if not all, industries across the nation. But the industry that has been continuously affected the most by COVID-19 is healthcare. Currently, telehealth and telemedicine are hot topics within the industry, and there are a few changes that telehealth will bring into the healthcare industry even after the disease subsides. In this blog post, we’ll examine a few of those changes, including the benefits and concerns of post-pandemic telehealth. (more…)

Workplace Technology is Being Deployed to Fight COVID-19

With stay-at-home orders being eased, millions of Americans are returning to work for the first time in months. But the workplaces they return to won’t be the same as the ones they left. Social distancing is here to stay, and it’s going to have a profound effect on the dynamics of the average workplace.

Workers can expect new rules and procedures to be in place when they come back. Masks will be required, communal dining areas will be gone, and work spaces will be spread farther apart. These measures are unfortunate, but they will be extremely important for maintaining health and safety for the foreseeable future. But how do you make sure an entire office or workplace full of people follows these rules at all times?

That is where social distancing technology comes in. Several large companies are exploring options for technology that could be integrated into the workplace which would monitor employees to ensure that they maintain the proper distances. But what that technology will look like, and how it will affect workers’ privacy, is still uncertain. (more…)

5 Takeaways from the 2020 Wisdom of Crowds Report

The 2020 Wisdom of Crowds Business Intelligence Market Study is out, which provides an annual look at key trends in business intelligence (BI) and provides user scores on 27 vendors using Dresner Advisory Services’ 33-criteria vendor performance management system.

For the 11th straight year, Dimensional Insight performed very well in the survey, improving upon its results from last year and earning a perfect recommend score. The report had several other interesting insights about the state of business intelligence. Here are the most important takeaways. (more…)

Lessons Learned from Hospital Leaders in the COVID-19 Pandemic

Note: This article was originally published on LinkedIn as a summary of ACHE of Massachusetts’ inaugural “Virtual After 5” event. Kathy Sucich is communications chair of the organization.

On Wednesday, May 27th, several Massachusetts healthcare leaders participated in ACHE of Massachusetts’ first “Virtual After 5” event. This event provided a friendly, low-key way for leaders to catch up with each other and share how their organizations have been faring over the last several months. The COVID-19 pandemic was obviously top of mind for attendees, and they shared lessons learned during this time of crisis. Here are some of the most important learnings that were shared between attendees. (more…)

Millennials Have No Taste for Premium Wine

Cheerful group of happy female people clinking and toasting together with friendship and happiness - young and adult women have fun eating - food and beverage celebration concept

Mom and Dad are willing to pay up for a quality cab, but their children are saying, “No more.”

Premium wine, defined as wine priced at more than $10 a bottle, is “nearing its apex as a trend, indicated by the decline in total wine sales volume,” according to Silicon Valley Bank’s annual report on the wine industry.

The category is falling because of the difficulty in passing price increases on to consumers, and too many grapes. The current global pandemic, which is resulting in record unemployment rates, isn’t helping either.

“With an oversupply and the fact that price increases are nearly impossible against the backdrop of slowing sales, the trend and mantra of premiumization that pushed volume and price higher for the past 25 years is nearing an end,” Silicon Valley Bank’s report said. (more…)

How Supply Chains Are Adjusting in the Midst of the COVID-19 Pandemic

Whether or not they are in a part of the country that is slowly opening back up and resuming day-to-day activities, everyone is grappling with the adoption of a “new normal” post COVID-19. That applies to most industries as well.

Though supermarket shelves are better stocked and it appears the supply chain is recovering, it is possible the global supply chain will never look the same. Here are some changes that have already been put in place, as well as more changes that are on the way. (more…)

What the Data Tells Us about Social Disparities in COVID-19 Outcomes

We’re still getting in a lot of data about COVID-19, but one thing is already clear: the disease has disproportionately affected people along racial, ethnic, and income lines. The phrase “social determinants of health” has been widely discussed in healthcare circles over the last year or so, and nowhere are the implications of where one lives and works on such stark display as when it comes to COVID-19 outcomes.

In this blog post, we’ll examine some of the racial, ethnic, and income data around COVID-19 outcomes and look at how the data can inform healthcare providers moving forward. Let’s take a look. (more…)

Practical Analysis: The Next Chapter

Big Data science analysis business technology concept on virtual screen.The “Practical Analysis” blog series is dedicated to answering the questions: “So what is analysis anyway?” and “How can I apply it in my world?” The first installments focused on the fundamentals from which modern computer-aided analysis and decision support have evolved. They featured topics like visualization, exploratory data analysis, and statistical process control.

In the next posts, we’ll explore the emergence of what we now know as “data science” from those beginnings. Let’s examine. (more…)

Virtual Cheers: Vineyards, Brands Host Online Events to Engage Customers

Woman drinking red wine at the restaurant and using special app in her smartphoneLast summer, it was hard to get a reservation at Wolffer’s Vineyard in Long Island, NY. As this summer approaches, the tasting room remains empty because of COVID-19, but the party is still going on.

Wolffer’s winemaker Roman Roth, whom The Wine Industry Advisor named as one of wine’s most inspiring people, now hosts virtual wine tastings for the Hamptons’ elite and beyond. It’s a trend that’s picking up across the wine industry during the COVID-19 pandemic. Let’s take a look. (more…)

How the COVID-19 Pandemic Is Affecting Care at Children’s Hospitals

Illness child on home quarantine. Boy and his teddy bear both in protective medical masks sits on windowsill and looks out window. Virus protection, coronavirus pandemic, prevention epidemic.There have been some disturbing new developments as it relates to children and the COVID-19 pandemic, with several children in North America and Europe coming down with an inflammatory response to COVID-19. That development is now top of mind when it comes to how children’s hospitals are treating kids during this pandemic.

We previously examined how the COVID-19 pandemic has affected operations at children’s hospitals. It has also changed several aspects of clinical care to children. And analytics is helping children’s hospitals better navigate the challenges. Let’s examine. (more…)

How the Transportation Industry is Responding to the COVID-19 Pandemic

There are certain products that have seen an increase in demand in the face of the COVID-19 pandemic. Canned goods, for example, have been flying off store shelves, meaning that the companies that produce the cans for those goods have been ramping up production.

Just as important as the places producing the cans are the trucks getting them from the plants to the food companies, and then from there to the grocery stores to be sold. Here’s a look at some of the adjustments the transportation industry has had to make in the face of the COVID-19 pandemic. (more…)

Distilleries are Producing Sanitizer to Help Fight COVID-19

Distilleries across the country have stepped up their production in the face of the COVID-19 pandemic. But the increase is not just due to a rising demand for alcoholic beverages. These distilleries have begun producing sanitizer products to help prevent the virus from spreading.

While this might sound strange at first, it actually makes a lot of sense. Ethanol, the type of alcohol used in beverages, is also the primary ingredient in most sanitizers. The stills that are used to distill the liquor are also capable of brewing up large quantities of sanitizer at once.

Many companies are facing difficulty due to complications in the process or regulations on sanitizer products. But even in the face of economic uncertainty, they are willing to take on these expenses and challenges for the good of the public health. (more…)

How the Meat Processing Industry is Responding to the COVID-19 Pandemic

With some states lifting stay-at-home orders and allowing certain businesses to reopen, focus has shifted to the supply chain. What will be available and what will be missing because of disruptions caused by the COVID-19 pandemic?

The meat processing industry has been one of the industries most affected by the coronavirus. In a late-April full-page ad in the New York Times, the chairman of Tyson Foods Inc. warned that the United States “food supply is breaking” due to plant closures. That same week, President Trump declared meat processing plants “critical infrastructure.” But it will take more than that government order for the industry to stay ahead of demand. (more…)

Quarantined Americans Drinking More Than Ever

Most of America has been under a “stay at home order” for the last six weeks because of COVID-19, the Novel Coronavirus. While Americans are confined to their homes, they’re coping by cracking open a few more bottles of wine or pouring more than just a few extra cocktails.

Americans already enjoyed drinking at home, but now that they’re forced to stay in, they are buying more alcoholic beverages online than ever before. In fact, online alcoholic beverage sales increased 387% for the week ending April 11, according to CNN. The week prior, sales were up a whopping 441%.

Online sales are not booming solely because restaurants and bars are closed. Total alcohol sales grew 26.2% compared to the same week last year, according to Nielsen. (more…)

Survey Says: EHR Analytics Users Challenged by Slow Reporting and Lack of Advanced Analytics

Over the last several years, many EHR vendors have rolled out analytics components. What we had anecdotally heard from hospitals and health systems was that these components were lacking in their robustness and ability to provide an executive-level look at data touching all areas of the organization. Was that actually the case? We decided to survey hospitals and health systems to see if this assertion was backed by data.

In Q1 of 2020, Dimensional Insight sponsored a survey by Definitive Healthcare in which it asked 108 healthcare leaders about their experience with EHR analytics. What the data shows is that users of EHR analytics are less satisfied with their analytics solution than with in-house solutions or analytics-specific platforms, and that they face some significant challenges with the software. Here’s a closer look at some of the key data points.

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5 Tips for More Successful Video Calls

Now more than ever, video meetings are an essential part of doing business in almost any field. Online conferencing was already on the rise with expanding international trade and increasing technology, but with millions of workers around the world staying at home due to the Covid pandemic, it is hard to imagine any company running smoothly without it. However, participating in a video conference call is not always as easy as simply meeting in person. Even the most experienced executives are prone to making some common mistakes while conferencing which may come across as distracting or unprofessional. Luckily, Dimensional Insight’s Alison Nicoli made this helpful video offering tips for better teleconferencing etiquette. Let’s examine some of her advice in detail.

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Customer Spotlight: FREJA Transport and Logistics

FREJA’s story might sound familiar to any number of organizations in any number of industries: for a long time, the company had a business intelligence solution in place, but it wasn’t using it to its full potential. When FREJA took steps to develop a clearer business intelligence strategy, the benefits of Dimensional Insight Platform with Measure Factory became increasingly clear to many of its employees.

FREJA is a privately-owned transportation company specializing in road transport, but offering sea and air freight as well. The company owns 2,600 trailers and handles two million shipments a year with the trailers driving 270 direct routes every day or every other day. Here’s a look at how it’s using analytics and the power of Measure Factory in its business. (more…)

Thinking Outside the To-Go Box: How Bars and Restaurants are Innovating During the Pandemic

Social distance conceptual small business waiter serving customer at coffee shop

Bars and restaurants – once the center of social activity for millions of Americans – have been greatly impacted by the COVID-19 pandemic. The National Restaurant Association estimates that the restaurant industry has lost more than 3 million jobs and $25 billion in sales since March 1, and the numbers keep growing.

Many in the industry have tried to adapt by converting operations to take-out only, but clearly, this is a stop-gap measure. Other bars and restaurants are taking it a step further, hoping that their innovative approaches lead to higher sales than the takeout-only approach and foster customer loyalty that extends post-pandemic. Let’s examine. (more…)

How the COVID-19 Pandemic Is Affecting Children’s Hospital Operations

We’ve all heard that COVID-19 generally does not affect children as much as it affects adults. Which means children’s hospitals aren’t as affected by the pandemic as adult acute care hospitals are, right? Wrong.

The COVID-19 pandemic has upended the good work being done at pediatric institutions across the country. In this blog post, we’ll examine some of the challenges children’s hospitals are facing, and see how healthcare analytics can help out. (more…)

The Data on Working from Home: Does It Improve Productivity?

For many people in the software industry, working remote is to some degree conventional and even encouraged. However, with the COVID-19 pandemic, many companies within various industries have shifted their employees to the “home office” which has quickly become the “new normal.”

Many businesses have worried about the productivity of their employees working remotely. So we wanted to see what the data actually shows about the benefits or drawbacks of working from home. Let’s examine. (more…)

How Artificial Intelligence is Helping Fight COVID-19

The world is currently experiencing one of its largest pandemics with at least 248 million Americans in at least 29 states advised to stay at home. But modern technology such as artificial intelligence has become a promising tool in the fight against COVID-19. As humans do their own part to protect each other and “flatten the curve,” AI offers a few benefits itself that may help decrease the severity of the coronavirus. Let’s examine. (more…)

How Businesses Can Manage their Supply Chains During the COVID-19 Pandemic

In the best of times, a disruption to the supply chain can cost an organization valuable time and money. In the current climate, the repercussions are not only clear to the organization, but also to people who may have never heard the term “supply chain” before.

The sight of empty shelves where common items like toilet paper are usually stocked, or news video showing a shortage of medical supplies makes everyone aware of what is and what is not available because of the COVID-19 pandemic. Some companies took steps after previous supply chain disruptions to prepare themselves for a situation like this. Others were not so prescient. Here’s a look at both sides of that coin, and how everyone can prepare themselves for the next major disruption.

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How to Take Advantage of the Shift from On-Premise to Off-Premise Drinking

A major shift that has been taking place within the alcoholic beverage industry is the rising tendency for consumers to enjoy their drinks at home, rather than at a bar or restaurant. Of course, the current pandemic has eliminated on-premise drinking entirely, for the time being. But even before Covid, drinks consumed ‘on-premise’ have been in a steady decline for several years, while the number of people drinking at home is on the rise.

While every company responds to trends like these differently, the ones who are best able to utilize data to quickly recognize and react to them find the most success.

Dimensional Insight’s case study of Campari America provides a glimpse into this and other changes in the industry, and how one company used data to respond to them. Here’s what we can learn by studying their example. (more…)

How Analytics can Help Hospitals Better Manage their ICUs

For the past few weeks, hospital intensive care units (ICUs) have been at the forefront of conversations surrounding hospital readiness and capacity during the COVID-19 pandemic. It’s critical for hospital administrators to understand capacity and resources in order to provide high-quality care to patients.

ICUs have a unique set of challenges due to the acuity of patients, the types of resources needed (such as ventilators), and higher per-patient levels of staffing and necessary specializations. An analytics platform can help give insights into these challenges. Let’s take a look. (more…)