No matter how much technology brings about change in the warehouse and delivery procedures in the beverage alcohol industry, the one thing that remains constant is workers. There might be more automation than before, but organizations still need to account for the people benefitting from what the automation is doing.
Managing that workforce presents challenges that data can help address. Here’s some of what beverage alcohol organizations face when it comes to labor productivity and safety, and how Dimensional Insight can help.
State of the industry
Warehouse and delivery jobs in the beverage alcohol industry can be demanding. With an increased need for overtime during peak times, such as during the holiday season, the work can lead to high turnover rates. That, coupled with other factors like skills gaps and the physically demanding nature of the work, can impact operational efficiency and costs.
It is difficult for organizations to attract, retain, and optimize the productivity of warehouse and delivery personnel. Safety is also an issue, especially with the handling of heavy cases and exposure to temperature extremes. Organizations are always tracking data from the warehouses when it comes to inventory. They need to make sure they are spending just as much time looking at their personnel data.
Data’s role
Organizations need to invest in labor management systems, automation technologies, ergonomic equipment, and training programs to boost worker performance, engagement, and well-being, while also controlling labor costs. Sensors, cameras, and robotics can help make jobs in the warehouse easier and safer, but organizations need to constantly look at these processes to understand what works best.
Having safety procedures in place and regular training for employees is important, but so is the record-keeping of these events. Just as automation helps improve the efficiency of the manual labor that is done in the warehouse, business intelligence can make the work of putting together reports that inform decision-making about that labor a much easier process.
How Dimensional Insight can help
Dimensional Insight is the analytics leader in the beverage alcohol industry. DI provides the tools that can help decisions around labor productivity and safety:
- Distributor Advisor has features that provide metrics and dashboards to track and manage labor productivity across various warehouse functions, identify training needs, and drive continuous improvement.
- Automated calculations and workflows in the Diver Platform streamline processes and reduce manual errors, freeing up operations managers to focus on higher-value tasks, including employee management and safety initiatives.
- Mobile access to critical data and insights empowers employees to make informed decisions and work more efficiently and safely, even when away from their desks.
A beverage alcohol company’s operation requires collaboration on all ends. When it comes down to it, though, nearly the entire process ends up with the workers at the warehouse. That’s where orders are being fulfilled and moved from, and everything is made ready for the next order to come through.
Organizations are using data at every step of that process to get to that point. It is also important to use that same available information to make sure not only that those workers are operating at high levels of efficiency, but also that they are being taken care of.
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