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Flexible Healthcare Analytics that Grow with the Needs of the Organization

Quick facts

Organization: Salinas Valley Memorial Healthcare System
Industry: Healthcare
Revenue: $440.7 million
Number of beds: 263
Employees: 1,700
Customer since: 2011
Solution: Diver Platform

Key goal

SVMHS needed a healthcare analytics platform that would:

  • Enable it to meet its immediate reporting needs, but also be flexible so the organization could add on additional uses as needs arise.
  • Help the organization better understand finances and operations for its medical clinics, as well as physician performance, as new value-based payment models roll out.
  • Allow it to track Medi-Cal’s PRIME metrics and measure its performance on how it is doing on each one.
  • Better understand the health of its patient population and identify high-value opportunities for improvement.

Salinas Valley Memorial Healthcare System (SVMHS) is based in Monterey County, Calif., about 100 miles south of San Francisco.

SVMHS is comprised of a 263-bed hospital in Salinas, several specialty centers, and medical clinics. The hospital had more than 10,000 admissions and its ER saw more than 56,000 visitors in 2016.

SVMHS faces unique patient population challenges. The region is an agricultural hot-bed, and thus has a diverse immigrant population living in the area. This population is more prone to diseases such as diabetes and congestive heart failure, which are costly to treat and manage.