Shedding Light on Physician Utilization
with Diver™

Quick facts

Quick Facts
Organization: Central Vermont Medical Center (CVMC)
Employees: 1,400 people
Physician Practice Groups: 17
Number of beds: 122
Outpatient Treatments per Year: 164,000
Outpatient Surgeries per Year: > 3,000
Patients: >25,000
Headquarters: Vermont
Solution: Diver Platform

Key goal

Central Vermont Medical Center (CVMC) uses the MEDITECH™ Healthcare Information System (HIS), employed by over 50% of U.S. hospitals.

The various MEDITECH applications share a common database and provide a broad spectrum of clinical, financial, and operational functionality to CVMC. In order to transform this valuable raw data into actionable information, a versatile third-party business intelligence (BI) tool is required.

CVMC implemented Dimensional Insight’s Diver Platform™ (Diver) in order to satisfy this requirement.

    CVMC also uses Diver reports to deliver follow-up alerts for chronic care patients with specific conditions, such as asthma, diabetes, hypertension, and elevated lipid levels. Diver tracks which patients manifest these conditions, their primary care providers, and their last appointment date. A report is then automatically generated and sent to the providers to alert them of the need for a follow-up appointment. According to Knapp, the physician practice utilization application has been very well received by the CVMC user community.

    These alerts serve to significantly improve the quality of care delivered by CVMC’s physician practices, while also helping to contain costs. Rather than relying on staff to manually schedule follow-up visits, Diver automates the process, eliminating the potential for errors or …