Business Intelligence

Orders Management Advisor™

Smarter Lab Operations, Unified Insights

Orders Management Advisor brings clarity to complex diagnostic lab operations—integrating LIS, financial, HR, and scheduling data into a single, governed view. Leaders gain the real-time visibility they need to improve productivity, reduce delays, and drive confident decisions.

Business Intelligence

Orders Management Advisor™

Smarter Lab Operations, Unified Insights

Orders Management Advisor brings clarity to complex diagnostic lab operations—integrating LIS, financial, HR, and scheduling data into a single, governed view. Leaders gain the real-time visibility they need to improve productivity, reduce delays, and drive confident decisions.

Lab Analytics That Actually Work

Designed for agility and ease of use, Orders Management Advisor delivers immediate value—without draining IT resources. Whether you manage high-volume diagnostics or specialty testing, this solution helps you:
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Integrate LIS, finance, HR, and scheduling data in one platform
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Monitor turnaround times, test volumes, and production trends in real time
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Automate reports and reduce time spent on manual LIS queries
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Empower managers and clinical staff with role-specific dashboards

Why It Matters

Laboratories are data-rich—but often insight-poor. Data lives in silos, dashboards don’t align, and decision-makers struggle to see the full picture. Orders Management Advisor solves that.

Built on the Diver Platform, it delivers governed, unified analytics that help you track performance, reduce inefficiencies, and support better outcomes across the lab.

Key Strategic Benefits

Rapid Implementation

Predefined rules and dashboards for fast go-live

Operational Visibility

Surface trends across lab operations, demand, and workflow

Ease of Use

Intuitive tools for non-technical users and subject-matter experts

Customizable Deployment

Tailor dashboards to fit your lab’s specialties and structure

Data Governance

Ensure consistent, validated KPIs across departments

Scalable Architecture

Extend beyond LIS to scheduling, HR, and financial data

What You Can Track (Selected Examples)

Orders Management Advisor supports hundreds of measures across operational, financial, and clinical workflows. Every metric is interactive and explorable, allowing drilldowns by department, site, or order category.

Below is a representative sample—not a comprehensive list.

Operational Timelines

Lab Median Time: Start to Receive Specimen (min.)

Lab Median Time: Receive to Verify Specimen (min.)

ITS Median Time: Place to Complete Orders (min.)

ITS Median Time: Complete to Result Orders (min.)

Order & Test Volumes

Lab Tests Ordered / Completed / Cancelled / Resulted

ITS Orders Logged / Taken / Completed / Cancelled / Resulted

OM Orders Written / Scheduled / Started / Completed / Cancelled / Uncharged

Financial Insights

Lab and ITS Charges (incl. Standard Amounts)

OM Charges, Missed Charges, and Expected Charges

Lab Collections Completed

Utilization & Quality Metrics

ITS Order-to-Patient Ratios

HoldQ Orders & Average Duplicate Order Days

Turnaround Times by Order Type

Order Completion vs. Error Trends

See Orders Management Advisor in Action

Bring all your lab’s data into focus—without adding complexity. Orders Management Advisor gives you the clarity to lead, the tools to improve, and the insights to make every order count.

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