Generating Consensus and Trust for Quality Measurement to Support Value-Based Care
With more and more revenue shifting into payment models that require all stakeholders to agree on performance and quality, the industry is facing the daunting task of defining accurate, impactful measures to guide the delivery of high-quality care.
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“The first step will be leveling the playing field in terms of what we’re expecting and what we’re measuring. When we achieve that shared environment of trust, it’s going to drive those outcomes that we are all searching for.”
—Misty Roberts, MSN, Clinical Quality Officer in the Office of the CMO at Humana.