Press Release

February 24, 2016

Media Contact:
Kathy Sucich at Dimensional Insight

Dimensional Insight Business Intelligence Solution Delivers Improved Healthcare Quality and Reduced Costs for Western Maryland Health System

Successfully navigating new world of value-based care with healthcare analytics brings more than $1.3 million in ROI

Burlington, Mass. – Feb. 24, 2016 – Dimensional Insight, a developer of business intelligence (BI) solutions for complex and highly regulated industries, today announced Western Maryland Health System’s successful shift from a fee-for-service to a value-based care model was facilitated by implementing the company’s award-winning business intelligence solution, the Diver Platform™. Western Maryland Health System was able to identify ways to reduce costs while concurrently improving the health of its patients. Executives from both organizations will be available at HIMSS16 February 29- March 4 to discuss the journey to value-based care at the Dimensional Insight booth #5237.

Western Maryland Health System, a 205-bed hospital in Cumberland, Md. that services a rural population across Maryland, West Virginia and Pennsylvania, achieved an increase of $1.3 million in quality-based reimbursements from the Maryland Health Services Cost Review Commission (HSCRC). The state of Maryland was the first in the nation to be granted a waiver from Medicare rules, providing flexibility to implement its own quality-based program under the HSCRC. Most notably, the health system went from last place out of 46 Maryland hospitals in terms of in quality-based reimbursement measures to first place in the state. This turnaround was due in part to the implementation of the Diver Platform, which enhanced the integrity of the data submitted.

“With Maryland being the first state in the U.S. to reimburse healthcare providers according to a value-based care model, Western Maryland saw the immediate need to implement a business intelligence solution to better leverage our data and improve revenue and the overall health of our population,” said Tracey Davidson, quality manager at Western Maryland Health System.

“After looking at a number of major business intelligence players, our organization ultimately selected Dimensional Insight’s Diver Platform, which allows our health system to make critical care adjustments based on care delivery trends and enhance both our quality-based reimbursement as well as our overall quality of patient care,” added Colby Lutz, business intelligence analyst for Western Maryland Health System.

Using Diver, the health system was able to create a discharge discrepancy report that compares data from multiple systems in order to highlight and resolve patient inconsistencies. Prior to implementing the report, there were approximately 150 patient mismatches per month. This has now been reduced to zero after implementing the Diver Platform and has significantly shrunk the care gap. In addition, because Western Maryland was able to reduce unnecessary patient readmissions, it was able to avoid HSCRC penalties.
“As we continue to see more healthcare organizations shift from a fee-for-service model to a value-based model, the need for an effective business intelligence solution is greater than ever,” said Fred Powers, co-founder and CEO at Dimensional Insight. “By allowing Western Maryland to showcase the value and ROI that they have experienced through the Diver Platform during HIMSS16, it is our goal that similar organizations will start to realize the value of an actionable data analytics platform and the benefits it can bring to one’s healthcare facility.”

About Dimensional Insight
Dimensional Insight is a leading provider of business intelligence (BI) solutions. The company offers a complete portfolio of BI capabilities ranging from data integration and modeling to sophisticated reporting, analytics, and dashboards. Founded in 1989, Dimensional Insight has thousands of customer organizations worldwide. Dimensional Insight’s Diver Platform™ consistently ranks as a top performing business intelligence platform by customers and industry analysts in its core market segments including healthcare, manufacturing and beverage alcohol industries. For more information, please visit

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