Dimensional Insight Emerges as Top Cross-Industry Vendor Both Meeting Customer Needs and Driving Tangible Outcomes in KLAS Healthcare Business Intelligence 2018 Report

Report takes an in-depth look at vendors advancing data analytics and infrastructure

Burlington, Mass.—August 22, 2018—Dimensional Insight®, the maker of Diver Platform®, a data management and analytics solution, today announced that it has been featured in KLAS Research’s Healthcare Business Intelligence 2018 report as a top broadly focused, cross-industry healthcare analytics vendor. KLAS obtained results by surveying customers of 23 vendors. The organization conducted interviews using a standard quantitative evaluation. Highest performing vendors improve patient care and reduce costs.

In this year’s Healthcare Business Intelligence report, KLAS Research examined how healthcare organizations are using solutions that leverage more advanced capabilities to reduce costs and improve outcomes. The report also aimed to provide some categorization in the healthcare market, which has historically had many options and little transparency.

In the report, KLAS Research included a quadrant in which it plotted vendors according to how well they drive tangible outcomes on the x-axis vs. how well they meet vendor needs on the y-axis. Dimensional Insight emerged as the vendor in the top right of the quadrant.

According to the KLAS report, “Respondents using Dimensional Insight report a wide array of use cases, including decision support, care gaps, pharmacy utilization, costs, trends, profitability data, electronic alerts, population health management, readmission tracking, quality reimbursement, and self-service reports and data visualization.”

Dimensional Insight’s highest scores in the report were in:

• Money’s worth
• Product works as promoted
• Forecasted overall satisfaction
• Drives tangible outcomes
• Overall product quality
• Ease of use
• Likely to recommend

One customer interviewed for the report had this to say about Dimensional Insight: “We have been extremely successful in our use of Dimensional Insight’s tool. We have invested in the product year after year because of its outcomes and the ROI we receive from it. We are extremely happy with how the tool has worked. We are pleased that one person can manage the entire user base. That is helpful for me personally, and it also helps us keep our costs down. We are engaged with Dimensional Insight for several future products. It seems like we will have a fairly tight relationship going forward.”

“At Dimensional Insight, our whole focus is on our customers and ensuring they are able to improve outcomes and gain insights from our product,” says Fred Powers, president and CEO of Dimensional Insight. “As a five-time* Best in KLAS winner and recipient of continued recognition from our customers for the work we do, it is clear that our focus is leading to improvements in healthcare.”

To learn more highlights, you can purchase and download the full report at www.klasresearch.com.

*2010-2015/2016 Best in KLAS: Software and Services report, Business Intelligence and Analytics category, © KLAS 2018.