Tips to Improve Search Results

DiveTab utilizes a keyword-based Help system. This technology searches the Help system for words that you entered in the search box, and returns a list of pages that contain those words.

When you enter a sentence or phrase in the search box, the Help applies an AND operator to the major words in the phrase. For example, if you enter "What are pages?" the Help system searches for pages that contain all major words: what and pages. Unless the page that you are searching for contains all of those words, the search does not find any matches. In this case, entering "pages" as search criteria produces better results.

NOTE: The search engine supports a limited number of non-alphanumeric character. If you use a character that is not supported, an Ensure that the search string is properly formatted message appears.

If the search term matches a glossary term, the glossary term appears with a shaded background at the top of the search results list.

To find the information that you are looking for:

1. Be precise as you can. Standard English words can appear on hundreds of pages in the Help system, resulting in several dozen matches.
2. Use keywords, not questions.
3. Enclose phrases in quotation marks to find exact phrase matches.
4. Do not use special characters.
5. Try variations of a word or phrase.
6. Search terms are case-insensitive.
7. Verify the spelling.

Note that search results are highlighted when there is an exact match. For example, if you search for pages, the single form page is found, but is not highlighted. You can remove highlighting by clicking the Remove Highlights icon.