analytics in action
Empower the Utility Industry with Real-Time, Data-Driven Insights
Unify Your Operations with a Flexible Utility Analytics Platform Built for Decision-Making at Every Level
analytics in action
Empower the Utility Industry with Real-Time, Data-Driven Insights
Unify Your Operations with a Flexible Utility Analytics Platform Built for Decision-Making at Every Level
Utilities face increasingly complex challenges—rising customer expectations, evolving energy demands, and strict regulatory oversight. Having a single source of accurate, up-to-date data can make all the difference.
Dimensional Insight Platform brings these metrics together in one place, helping teams quickly turn insights into informed decisions and remain ready for what’s next.
Why Dimensional Insight Platform for Utilities
Unified Data View
Consolidate operational, financial, and customer data into a single, governed repository. With standardized metrics, every department bases decisions on the same reliable information.
Real-Time Visibility
Gain near real-time updates on outages, performance metrics, and safety data, so your teams can respond promptly to evolving conditions or unexpected events.
Flexible KPI Management
Centralize KPI definitions to ensure consistent tracking and role-based access. Each user sees only the metrics that matter most to their job function.
Scalable & Future-Ready
Start small or roll out enterprise-wide. Dimensional Insight Platform grows with your organization, adding new data sources, dashboards, and functionality as your needs evolve.
Dimensional Insight Platform brings together data from across your enterprise, standardizes it, and delivers clear visualizations.
- Quickly access the metrics most critical to your business operations
- Understand the business rules and definitions of KPIs
- Understand where products are in the supply chain
- Manage the performance of suppliers and subcontractors
- Uncover improvement opportunities
- Forecast future performance
- Comply with legislation and report to governing bodies
6 Fundamentals for Utility Analytics
Rigorous, Informed Decision-Making
In a highly regulated environment, you must be sure your platform delivers accurate, actionable intelligence across massive data sets. Thorough vendor evaluations ensure advanced calculation engines, seamless integrations, and robust support are in place.
Unified Data Repository
Centralizing all operational, financial, and safety metrics in one repository reduces silos and manual mistakes, so everyone —from plant managers to executives —works off the same data.
Real-Time or Near Real-Time Updates
Automatic data refreshes let you stay ahead of disruptions, ensuring critical decisions can be made on-the-fly with up-to-date information.
Commentary and Storytelling for KPIs
Numbers alone don’t tell the full story. Adding real-time commentary clarifies performance trends, enabling proactive management and strategic alignment.
User Adoption
A user-friendly design, role-based dashboards, and training resources help teams embrace new tools faster, maximizing ROI.
Continuous Improvement
A scalable platform that supports ongoing enhancements—like integrating transactional data or refining visualizations—keeps your analytics future-proof and ready for growth.
Real-World Results: Eversource Energy & Dimensional Insight
Largest New England utility (4 million electric, gas, and water customers)
Fortune 500 firm with a strong focus on safety, reliability, and environmental stewardship
Carbon neutrality goal by 2030, well ahead of peers
The Challenge: Managing 350+ KPIs across multiple business units through Excel-based reporting caused data silos, labor-intensive processes, and limited real-time insights.
Why Dimensional Insight?
Robust Calculation Engine for accurate, complex KPI measurements
Centralized Scorecards consolidating all metrics (financial, operational, safety, and more)
Real-Time Insights streamlining data integration from varied sources
Executive-Ready Dashboards with in-line commentary and fewer static spreadsheets
Customer-Focused Partnership offering responsive support and flexibility
Key Outcomes
Unified Performance View: One platform for finance, reliability, safety, and sustainability data
Time Savings: Automated workflows replaced manual Excel tasks, freeing teams for analysis
Executive Engagement: Real-time dashboards and scorecards support proactive decision-making
Future-Ready: Ongoing expansion to transactional data and self-service analytics
“We were very thorough in our research. Dimensional Insight’s responsive support and robust functionality really set them apart.”
Explore More Utility Industry Insights
white paper
white paper