Customer Spotlight: Gwinnett Medical Center

gwinnett medical centerIf there’s one thing that continually impresses me about nurses, it’s their ability to see through the noise and just get the job done. Like the nurse present for the labor of my third child who saw that—quite suddenly—the baby was there but the doctor was not. Just like that, no fuss, she prepared to deliver the baby herself. (Side note: the doctor came just in time, but I knew it was the nurse who had my back.)

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Beth Grimes of Gwinnett Medical Center (GMC) is one of those nurses with the uncanny ability to cut through all the clutter to get to the optimal end result. Beth is director of enterprise analytics at GMC, but she has a long career as a registered nurse. It’s clear that her clinical experience has translated into analytics, and she is a great guide for her team on how to ask the right questions and get the information they need to make decisions without overly concerning themselves with minutiae. I recently visited Beth and several members of her team at GMC in metro Atlanta. Here are some highlights from my visit. (more…)

3 Takeaways from the KLAS Healthcare Business Intelligence 2018 Report

KLAS Research recently released its 2018 Healthcare Business Intelligence report. The report assesses the capabilities of various business intelligence vendors and aims to provide some categorization in what KLAS says is “a market with a lot of options and historically little transparency.”

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For healthcare organizations that are viewing this report, what should they focus on? Here are 3 takeaways. (more…)

How Culture Can Positively Impact Healthcare Outcomes

How Culture Can Positively Impact Healthcare Outcomes. Directly below shot of multi-ethnic medical team stacking hands over white background

When it comes to improving healthcare quality and efficiency, how can organizations most positively change physician behavior? According to research presented in Harvard Business Review, organizational culture is critical.

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The HBR article, “Getting Doctors to Make Better Decisions Will Take More than Money and Nudges,” outlines how a stronger focus on culture improves clinicians’ work environments and patient outcomes. As I read the article, I felt many of the takeaways could also be applied to successful analytics implementations and successful organizations as a whole. Let’s take a look. (more…)

How One Health System Used Analytics to Save $200,000 on a Common Drug

Rolled hundred dollars bill containing white drugs or medicine pills toned in blue

The cost of drugs is skyrocketing, with a recent Blue Cross and Blue Shield survey finding that member drug costs rose 73% over the last seven years. News headlines capture the dramatic impact on consumers – the price of insulin tripled between 2002 and 2013, the price of an EpiPen rose 500% since 2007, and the cost of Daraprim, a drug used to treat parasitic infections, increased from $13.50 to $750 per tablet overnight.

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Drug costs also impact hospitals’ bottom lines. An American Hospital Association study indicated that inpatient drug costs increased 23.4% annually between 2013 and 2015, and 90% of surveyed hospitals said rising drug prices had a moderate or severe impact on their ability to contain costs. For many hospitals, it seems like a losing battle. How can you not give patients necessary medications? You have to. However, analytics can help healthcare organizations keep drug budgets in check. (more…)

3 Takeaways from the Gartner BI Summit

gartner bi summitLast week, I attended the Gartner BI Summit in Dallas. The Gartner BI Summit is one of the largest business intelligence conferences, and there was no shortage of sessions and new ideas. According to Gartner analysts Rita Sallam and Frank Buytendijk in their keynote, analytics is still the #1 technology investment area in 2016, and there are lots of exciting things happening in the industry.

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I have pages full of stats and trends that I jotted down – here I boiled it down to 3 main takeaways from the show. (more…)

A Deeper Look at the KLAS Enterprise Healthcare BI Report – Focusing on Outcomes

KLAS reportThis week KLAS released its annual Enterprise Healthcare BI research report. The theme of the 2016 edition of the report is “The Search for Outcomes” as the research focused on how business intelligence (BI) and analytics technologies are being used to improve healthcare quality.

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The report looks specifically at the impact that these technologies, and solutions that embed them, have had on providers’ ability to positively impact patient outcomes and gain deeper insights into healthcare information. Once again, Dimensional Insight fared quite well in the research:

  • We were named the top vendor for overall performance and proactive guidance to customers
  • We received the second highest score for impact on outcomes
  • For 5 of the last 6 years, Dimensional Insight was named the top overall vendor in the KLAS Enterprise Healthcare BI performance report


Group Health Outcomes: Analytics and the Road to Excellence in the Real World of Healthcare

In my last two blog posts, I talked about analytics in the real world of healthcare. The first post discussed how hospitals can reduce quality variation to lower costs, and the second post discussed how hospitals can use analytics to improve surgical outcomes. In the last post of this series, I profile two outstanding examples of how analytics can play an important supporting role in both guiding strategy and achieving operational excellence. Bellin Health of Wisconsin and Atrius Health of Massachusetts are two healthcare providers that have embedded a disciplined, measurement-oriented approach to population health in the operations of their organizations. And both have achieved impressive results to show for it.

Atrius and Bellin are among the success stories of the Pioneer ACO (Accountable Care Organization) program. Each ranks among the 10 Pioneer ACOs that delivered statistically significant savings in both of the first two program years. Even more significantly, they together represent two of the three organizations that accounted for 70% of the Pioneer program’s overall savings. But the Pioneer ACO is just one of many examples of populations that Bellin and Atrius manage.

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Analytics in the Real World of Healthcare: Improving Surgical Outcomes

We hear a lot about the promise of healthcare analytics, but what is actually being done on the front lines that is making a difference right now? This is the central issue I’m examining in this blog series on “Analytics in the Real World of Healthcare.”

In the first post of this series, I referred to an example of an organization-wide initiative to “move the needle” on important measures associated with cost and quality. This second post looks at analytics from a different perspective: integrating information from clinical processes directly into a closed-loop analytics system to improve direct patient care. Here we’ll take a look at how analytics is being applied to reduce post-surgery mortality rates.

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