How to Reach New Customers in 2021

As we all know, the year 2020 brought large-scale and completely unpredictable changes to nearly every business sector. COVID-19 transformed the way that nearly everything is done, and its effects are certain to have ripples that affect things in the year 2021 and beyond. But even with the disease still at large, the economy is showing signs of recovery. With any luck, the landscape of industry will look very different next year. Still, it doesn’t hurt to look at some of the changes that happened this year when planning for the next. Here are some suggestions, supported by data, on how to reach new customers in 2021 and beyond. (more…)

How the Pandemic Has Impacted Businesses (And How to Use Data to Adapt)

The COVID-19 pandemic has had a tremendous impact on nearly every business sector, the ripples of which will continue to be felt for years after a vaccine is released. Most of these changes have been challenging for businesses, with thousands of companies being forced to close their doors permanently or make drastic changes to keep customers safe.

While the effects are universal, some industries have been hit much harder than others. Many have even been given an unexpected windfall from the changes. In this article, we will examine some of the varied effects of the pandemic and what changes companies can make to stay ahead of them. (more…)

Using Analytics to Get a Pulse on the Health of Your Emergency Department

When everything is running as it’s supposed to, a hospital is like a well-oiled machine. Each department plays a role in keeping the hospital working. But when one of the links in the chain isn’t at its best, it can negatively impact the entire organization. The emergency department is critical to the overall flow and financial health of the hospital. And now, during the COVID-19 pandemic, it’s even more critical that a hospital’s emergency department is running at peak efficiency. This helps both hospital finances by getting patients in the door and patient care, as patients don’t have to wait for long periods of time and can quickly and safely get to where they need to be without the potential for exposure. However, the emergency department faces unique challenges. As Nora Lissy, RN, BSN, MBA, Dimensional Insight’s Director of Healthcare Implementations, says, “A poorly run emergency department can result in poor customer service, low employee morale, and the increased potential for poor clinical outcomes.” (more…)

How to Rule Seasonality with Analytics

Seasonality analytics encompasses the occurrences of factors that are unique to a specific time, condition, or planning for an event that could occur like a natural disaster. In this article we asked three-Dimensional Insight experts from our beverage alcohol, healthcare and partner sectors to discuss the use of analytics to the plan and report on the effects of seasonality within their markets. (more…)

How Analytics Can Help Organizations Prepare for the Supply Chain’s Uncertain Future

About the only thing organizations were certain about when the pandemic hit was that the future of the supply chain was uncertain. Different government responses at different times around the world meant that companies needed to figure out where they would experience problems…and then anticipate what might become a problem next.

Reliable data that companies had culled for years became less reliable as the pandemic wore on, and companies needed to adjust. They began to look for any ways they could make their data usable again. Part of the solution for many organizations was turning to innovative technologies to get the information they needed to make sure their business could survive COVID-19. Here’s a look at some of those technologies and how they’ve been used effectively.

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The Changing Meaning of Data in a Post-Shutdown Economy

The COVID-19 pandemic has thrown the entire United States economy for a loop. For some companies the past few months have delivered a blow that they will not be able to bounce back from. Other companies, meanwhile, are trying to figure out a way forward in a situation with very little precedent.

In the modern business landscape, it has become a no-brainer solution that when organizations are looking to plan ahead, they turn to data. But one of the unique challenges of this situation is that it has left many businesses with a lack of data that could help them analyze their way out of a problematic situation. Here’s how that has happened…and what companies might be able to do to try to get back to the new normal. (more…)

Supply Chain Changes for a Post-Pandemic World

As states and countries re-open in the midst of the COVID-19 pandemic, the hope is that everything will get back to normal. There are certainly aspects of life that will never quite get back to what they were like before the pandemic. The supply chain could very well end up being one aspect that is forever changed.

In a recent survey by BSI, about half of the respondents said that they will be making changes to their supply chain going forward. Just what those changes might look like for these organizations and many others is hard to imagine at this point. Here are a couple of possible approaches businesses could take, and how the supply chain of the future might shape up.

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How the Transportation Industry is Responding to the COVID-19 Pandemic

There are certain products that have seen an increase in demand in the face of the COVID-19 pandemic. Canned goods, for example, have been flying off store shelves, meaning that the companies that produce the cans for those goods have been ramping up production.

Just as important as the places producing the cans are the trucks getting them from the plants to the food companies, and then from there to the grocery stores to be sold. Here’s a look at some of the adjustments the transportation industry has had to make in the face of the COVID-19 pandemic. (more…)

Customer Spotlight: FREJA Transport and Logistics

FREJA’s story might sound familiar to any number of organizations in any number of industries: for a long time, the company had a business intelligence solution in place, but it wasn’t using it to its full potential. When FREJA took steps to develop a clearer business intelligence strategy, the benefits of Dimensional Insight Platform with Measure Factory became increasingly clear to many of its employees.

FREJA is a privately-owned transportation company specializing in road transport, but offering sea and air freight as well. The company owns 2,600 trailers and handles two million shipments a year with the trailers driving 270 direct routes every day or every other day. Here’s a look at how it’s using analytics and the power of Measure Factory in its business. (more…)

How Artificial Intelligence is Helping Fight COVID-19

The world is currently experiencing one of its largest pandemics with at least 248 million Americans in at least 29 states advised to stay at home. But modern technology such as artificial intelligence has become a promising tool in the fight against COVID-19. As humans do their own part to protect each other and “flatten the curve,” AI offers a few benefits itself that may help decrease the severity of the coronavirus. Let’s examine. (more…)