Say hello to Patrick Maysen, a Business Intelligence Consultant who loves solving problems and helping people make sense of their data. In this interview, Patrick talks about his path from high school math teacher to designing healthcare analytics tools, how he keeps up with ever-changing regulations, and why he still sees himself as an educator—just with a different audience these days. We hope you enjoy hearing his story and learning how a passion for puzzles led him to tackle the complexities of healthcare data.
Q: Tell us about your role at Dimensional Insight.
I’m a Business Intelligence Consultant with a focus on Healthcare Applications. That means I help develop, design, and deploy Hospital Operations and its related applications, like Outcomes Advisor. Additionally, I work with clients directly to build custom dashboards for a variety of purposes, not just healthcare, such as finance or manufacturing.
Q: How long have you worked at Dimensional Insight, and how did your career here begin?
I started working at Dimensional Insight in 2022. Before joining the team, I was a high school math teacher. Back then, I found myself creating my own analytic dashboards in Google Sheets to track student grades. A friend told me about an opening at Dimensional Insight and it sounded like a great opportunity to jump deeper into the world of data analytics.
Q: What drew you into working in on the technology side of Healthcare?
I’ve always been a very detail-oriented person, so problem solving from a technological vantage suits me. I also like working in fields designed to help people, so I’m happy to be in the healthcare sector. It’s a great combo for my skillset and interests.
Q: Could you walk me through how you stay informed about healthcare regulations like HIPAA, and how you keep analytic solutions compliant?
As a member of the Healthcare Applications team, following healthcare regulations is a critical responsibility. Our team keeps a vigilant eye on changes in the healthcare landscape and we have time dedicated each week to discussing important news. These days, we often discuss the risk-versus-reward of AI in healthcare. We also make sure to test all our solutions using fabricated demo data before deploying anything at a client site.
Q: Can you describe a complex healthcare project you’ve worked on, and how analytics played a role in achieving its goals?
One of the more complex projects I’ve worked on was developing our custom benchmarking in Outcomes Advisor. We wanted to design a way for clients to select their own peer groups for comparison since national averages might not give the full picture. After designing the prototype, we analyzed the results against the existing national average data to check if our solution was viable. Long story short, it was a great success.
Q: Healthcare data can sometimes be messy. What strategies have you found most effective for dealing with data quality issues?
Fixing data quality issues as far upstream as possible is key. When I notice something strange in the data, I chase it as far back as I can to hopefully identify its origin. Sometimes fixing one issue at the start can have a positive ripple effect throughout.
Q: When you’re not in the office, how do you like to spend your time?
When I’m home I enjoy all kinds of puzzles, be it jigsaw puzzles or puzzle games. If you’re looking to try out a top-tier jigsaw puzzle, I highly recommend the Magic Puzzle Company brand. The art is adorable, and the secret ending is very cool.
Q: I heard that you used to be a math teacher, what made you want to switch from teaching kids to working as a consultant?
Being a math teacher was a great experience. I loved helping kids learn and understand math, a topic notorious for its technical complexity. In many ways, I feel like I’m doing the same job, except now I help adults to understand healthcare data. Becoming a consultant has given me the opportunity to continue using my technical prowess and to work with people directly. I also credit my time as a teacher for helping me communicate effectively with clients and helping me with technical presentations, like at DIUC or our Knowledge Forum sessions. Once a teacher, always a teacher.
We hope you’ve enjoyed getting to know Patrick and learning about his journey from math teacher to healthcare analytics consultant. His knack for puzzle-solving, attention to detail, and commitment to helping others shine through in everything he does. Whether he’s tackling data quality challenges or explaining complex concepts to clients, Patrick’s passion for making a positive impact is clear. We can’t wait to see what he accomplishes next.
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