BUSINESS INTELLIGENCE SOLUTIONS
CUSTOMER SUPPORT
Dimensional Insight offers the highest performance and the easiest set up and maintenance of any business intelligence tool currently sold. When questions and issues do arise, our knowledgeable and experienced Customer Support staff is ready to assist you.
Dimensional Insight provides updates, fixes, and enhancements as new features become available under the annual support and maintenance agreement available to our customers.
The software download and installation process includes a complete set of product component reference manuals (PDFs). See DI-Download periodically for revised documents.
Dimensional Insight provides updates, fixes, and enhancements as new features become available under the annual support and maintenance agreement available to our customers.
The software download and installation process includes a complete set of product component reference manuals (PDFs). See DI-Download periodically for revised documents.
Point releases occur approximately every four months with full version releases every twelve months. The Diver Solution protects customer investments in their existing hardware environment by ensuring compatibility with most major platforms and operating systems.
Phone support is available both domestically and internationally.
Hours: 7:00AM to 5:00PM CST
Tel: 920-436-8299
Email: support@dimins.com
Phone support is available both domestically and internationally.
Hours: 7:00AM to 5:00PM CST
Tel: 920-436-8299
Email: support@dimins.com
Services
User Conferences 2012
Dimensional Insight User Conferences are inspiring events for networking and learning about new product developments.
DI in the News
All the latest information from Dimensional Insight in one place. Catch up on the latest articles published by DI analysts, updates on DIUC, press releases, and news on upcoming events such as webinars and podcasts.
DI IN THE NEWS
DI IN THE NEWS
Training Schedule
We offer a comprehensive series of courses and classes to help users and IS/IT staff fully understand and benefit from the power of our products. Courses are delivered at our Burlington, MA training center, on-site at customer facilities, or via the Web.
OPEN-ENROLLMENT TRAINING SCHEDULE
OPEN-ENROLLMENT TRAINING SCHEDULE
Tips and Tricks
Learn new product features, functionality and time saving tips and shortcuts from DI's educators, consultants, and developers to help our global user community get the most out of The Diver Solution.
TIPS AND TRICKS
TIPS AND TRICKS
Dashboard Design 101
A library of Dashboard Design articles and tips to help you create user-friendly and impactful layouts.
DASHBOARD DESIGN 101
Contact Customer Support
Tel: 920-436-8299
Email: support@dimins.com
Hours: 7:00AM to 5:00PM CST
Log in to the DI DOWNLOAD AREA
Email: support@dimins.com
Hours: 7:00AM to 5:00PM CST
Log in to the DI DOWNLOAD AREA