MUTUAL
Streamlined Dashboard Development for
Effective Supply Chain Management
Information Delivery Goals:
- Make information visually intuitive and easy to understand
- Migrate from primarily tabular information displays to graphical indicators and dashboard views
- Make suppliers and sales team members an integral part of the dashboard definition process to support user adoption and streamline roll-out
Key Benefits:
- The Diver Solution 6.2 provides BI capabilities to branch managers in a familiar, wed-based environment
- Diver empowers key users with access to actionable information on sales performance via dashboards
- Mutual's sales team has the ability to easily view their performance against corporate goals and investigate detail data behind key metrics

"With DivePort dashboards, we can quickly get across to our employees whether or not they are on track to achieve certain business goals, and allow them to focus on those areas where they're not achieving those goals quickly." – Jim Staton, VP of IT, Mutual Distributing.
Download the Mutual Customer Focus

NORTHBAY HEALTHCARE
Driving operational performance by improving
time-to-information for executives
Information Delivery Goals:
- Create a dashboard of operational KPI's for use by senior management
- Integrate multiple systems into a single framework allowing for quicker access to information
- Provide users with an individual view of information pertinent to their role within the organization
- Promote individual ownership of the reporting process and empower users to become proactive decision makers by providing timely access to information
Key Benefits:
- The Diver Solution 6.2 reduces the amount of time required to obtain business-critical information by providing instant access to KPI's in a dashboard interface
- Using BI technology, Northbay is establishing an organizational culture focused around data-driven decision making
- By utilizing a phased deployment approach, Northbay is rapidly achieving ROI at the project level, allowing it to better manage total cost of ownership

"The web-based navigation is much more simplistic so there isn't much of a learning curve for our users to conquer. " – Paul Alcala, Vice President and Chief Information Officer, NorthBay
Download the NorthBay User Profile
LIPMAN
Empowering a sales organization with role-
based dashboards and self-service reporting
Information Delivery Goals:
-
Create role-based dashboards for three different types of sales managers
- Provide executives with a holistic view of sales operations at a summary level with access to relevant detail
- Provide users with improved access to sales goals and incentive information in a timely manner
- Ability to customize sales performance dashboard views based on user preferences
- Establish a self-service reporting environment to support ad hoc requests
Key Benefits:
-
The Diver Solution 6.2 significantly reduced 'time-to-information' by providing instant access to sales volumes, account-level detail, inventory, and monthly sales incentives by supplier or brand
- Diver's flexible administrative features allowed consolidated data views to be customized and rolled-up based on Lipman's organizational structure
- New features improved maintenance and administration of web-based data views allowing managers to focus on trends within the account, brand, or division level
"With The Diver Solution 6.2 we are providing customized sales performance dashboards to our users. I was able to get automatic buy-in from even my most skeptical users because I could customize it to their unique needs in advance." – Luci Cain, Sales Technology Coordinator, Lipman
Download the Lipman User Profile
EMC
Providing Better Visibility to Performance Metrics
through Integrated Business Intelligence
Information Delivery Goals:
- Eliminate 'report overload' by providing executives and managers with dashboard-based scorecards
- Obtain the ability to display current, actual numbers on dashboards relative to targets, forecasts, and goals
-
Provide non-technical end users with a highly graphical, rather than tabular, display of information
- Create dashboards displaying key metrics that provide EMC executives with a complete view of their business units
Key Benefits:
- Provided the ability to seamlessly integrate data from multiple enterprise data stores into a single dashboard
- Delivering comprehensive reports to users quickly, with frequent refresh of data
- Obtained a validated, single 'version of the truth' for corporate financial and operational data
- Ability to scale up to larger, diverse communities of users, while maintaining support staff and infrastructure
Download the EMC Customer Focus

CONTINUUM
Automated report generation and centralized information access improves enterprise decision-making
Information Delivery Goals:
- Automate the report creation and delivery process to provide service line managers and administrators with rapid access to information specific to their role
- Create a self-service reporting environment by providing users with a web-based tool to satisfy ad hoc report requests
- Deploy a BI solution capable of integrating large volumes of data from disparate systems into a single dashboard, reporting, and analytics framework
Key Benefits:
-
The Diver Solution 6.2 has freed up time previously spent aggregating and formatting reports. Diver provides the Decision Support group with the ability to analyze data to proactively identify trends that impact organizational performance
- Executives and administrators now have access to actionable information in a web-based format ensuring better resource allocation decisions are made in a timely manner
- By decreasing 'time-to-information' for key decision makers, Diver lets staff react more quickly to shifting market factors such as changes in government reimbursement rate
Download the Continuum Customer Focus