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HealthcareHealthcare Application Showcase
Our healthcare customers use The Diver Solution to track productivity, reduce overtime, monitor hospital-acquired infections, and minimize the cost of physician preference items. Read about some of the financial, clinical, and operational applications currently deployed by our customers. TOUR THE HEALTHCARE SHOWCASE
PDF DownloadUser Success Story - Continuum
Continuum Health Partners
  • Proactively identify trends that impact organizational performance.
  • Distribute actionable information to key staff members and managers.
  • Quickly react to shifting market factors.
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NORTHBAY HEALTHCARE
  • Speed access to business-critical information.
  • Create a culture of data-driven decision making.
  • Achieve ROI at the project level to better manage total cost of ownership using phased deployment
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Watsonpress

PRESS RELEASE



WATSON CLINIC IMPLEMENTS BUSINESS INTELLIGENCE SUITE
TO STREAMLINE FINANCIAL REPORTING AND UTILIZATION MONITORING


BURLINGTON, MA - NOVEMBER 24, 2009

PRESS CONTACT
Marketing, Dimensional Insight, Inc.
Tel: 781-229-9111
marketing@dimins.com

Watson Clinic selects Dimensional Insight's business intelligence solution to roll-out dashboard, reporting and analytical capabilities to organizational users.

Dimensional Insight announced that Watson Clinic of Lakeland, Florida selected The Diver Solution™, an end-to-end dashboard, reporting and analytics suite of software, to integrate data from disparate systems to provide rapid information access on financial metrics and clinical reporting to organizational users. Prior to the deployment of Dimensional Insight's BI tool, the reporting process lacked automation and information was not centrally located making it difficult to access. Watson Clinic is now automating their information delivery process by integrating data from their IDX scheduling system from GE Healthcare (NYSE: GE), as well as their billing and accounts receivable system to enhance information sharing and support decision-making enterprise-wide.

"With more then 1,500 employees and over 200 physicians at 16 locations, time-to-information is critical in order to provide a high level quality of care," says Melinda Harrison, Senior Associate Administrator of Operations for Watson Clinic. DI's The Diver Solution™ offers users immediate access to key information through a simple point-and-click interface, which allows for better management and tracking of business critical metrics that impact performance, profitability, and operations. Watson Clinic has been able to take full advantage of the newest release of The Diver Solution version 6.2, which offers enhanced visual, graphical and design enhancements making it easier to identify trends and visually communicate information to any user - from executives to clinicians. "This new system should allow for quick and efficient integration of data from multiple areas. We will use this consolidated information to create reports with current, actual numbers that will enhance our management capabilities to define targets, forecasts, and operational goals," says Harrison.

"With The Diver Solution™ there is no need for additional IT resources. The product is intuitive, making it easy for someone without in-depth technical experience to access detailed levels of data without the need to request additional reports or information views from IT or Decision Support," states Ron Felt, the Director of Healthcare for Dimensional Insight. "Watson Clinic is now providing business critical information to key users through an interactive web-based view that is both actionable and timely allowing them to easily identify trends that impact financial performance."

Watson Clinic is currently creating a number of financial and utilization based views for users, including; monitoring available appointments, viewing daily charges versus actual and forecast, analysis of monthly forecasts by department and service line reporting. They plan to continue adding clinical information views to DI's integrated web portal interface, DivePort, to enhance their ability to provide staff with timely, role appropriate information that will lead to more informed business decisions and higher levels of accountability.

ABOUT WATSON CLINIC

As one of the largest medical clinics in the southeast, Watson Clinic LLP (www.watsonclinic.com) provides comprehensive medical services to residents of Lakeland, FL and surrounding communities. First established in 1941, Watson Clinic has grown to include over 200 board-certified physicians representing 40 medical and surgical specialties. The Clinic continues the legacy of improving the delivery of health care at the main campus, as well as at 15 other convenient locations -- including family practice locations in Bartow and Plant City and dermatology offices in Sun City Center and Zephyrhills. Other medical offices include Lakeland Highlands, The Center for Rehabilitative Medicine, Kidney Center, Behavioral Health Division at Edgewood, South Lakeland and North Pediatrics.

ABOUT DIMENSIONAL INSIGHT

Dimensional Insight, www.dimins.com, is a leading privately held company specializing in the development of business intelligence solutions. It offers a comprehensive set of BI capabilities ranging from data integration and modeling to sophisticated reporting, analytics, information portals and dashboards. Founded in 1989, Dimensional Insight has more than 2,600 customers and over 50 partners throughout the Americas, Europe, Asia, Africa and the Middle East. DI was recognized as the "Category Leader in Business Intelligence/Reporting" in a 2009 report by KLAS, an independent research firm. Click here to follow DI on Twitter.