Cancellation and Refund Policy
Conference registrations, less a $100 cancellation fee, are refundable if submitted in writing to usergroup@dimins.com or by modifying your current registration online and selecting the option to cancel your registration on or before May 1, 2011.
Registrations and cancellations received after May 1, 2011 are not refundable. You cannot reinstate a registration after you cancel it. If you cancel and are entitled to a refund, expect the refund within 60 days. All refunds will be issued back to the original payment type. Cash payments will be refunded by check.
Dimensional Insight reserves the right to cancel or reschedule programs and to close registration when sessions are sold out. For these reasons, registrants are advised against purchasing non-refundable airline tickets. Should DIUC 2011 be cancelled, your registration fee will not be refunded but will automatically be applied to the next Dimensional Insight Users Conference event.
Substitution Policy
Registrants unable to attend may send a substitute from within their organization. Substitutions can be made online or in writing to usergroup@dimins.com.

Conference registrations, less a $100 cancellation fee, are refundable if submitted in writing to usergroup@dimins.com or by modifying your current registration online and selecting the option to cancel your registration on or before May 1, 2011.
Registrations and cancellations received after May 1, 2011 are not refundable. You cannot reinstate a registration after you cancel it. If you cancel and are entitled to a refund, expect the refund within 60 days. All refunds will be issued back to the original payment type. Cash payments will be refunded by check.
Dimensional Insight reserves the right to cancel or reschedule programs and to close registration when sessions are sold out. For these reasons, registrants are advised against purchasing non-refundable airline tickets. Should DIUC 2011 be cancelled, your registration fee will not be refunded but will automatically be applied to the next Dimensional Insight Users Conference event.
Substitution Policy
Registrants unable to attend may send a substitute from within their organization. Substitutions can be made online or in writing to usergroup@dimins.com.

