Spotlight on our Distributors: Meet Remi Gagnon of Telesafe Asia

Dimensional Insight has a network of global distributors to help us sell to industries all over the world. Over the last several months, we have profiled several of these distributors and introduced you to their businesses. All of our distributors play a vital role in expanding the Dimensional Insight brand to customers looking to gain valuable insights in their data.

Tweet: Spotlight on our distributors: Meet Remi Gagnon of Telesafe Asia

Today, we introduce you to Remi Gagnon, managing director of Telesafe Asia Co., our main distributor in Southeast Asia. Based in Bangkok, Thailand, Telesafe Asia offers a wide range of business intelligence (BI) solutions in several industries. Remi sat down to tell us more about his company’s relationship with Dimensional Insight. He also discussed the future of business intelligence solutions. (more…)

Honoring the Most Powerful Women in Healthcare IT

On Wednesday, May 17, Health Data Management hosted the Most Powerful Women in Healthcare IT awards at the Sheraton Boston. The event brought together nearly 150 women from healthcare organizations, technology companies, and industry thought leaders.

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Dimensional Insight sponsored the event for the second year. For us, this provided an opportunity to honor the contributions of our female leaders at Dimensional Insight, as well as the female leaders at our hospital and health system customers. Here are a few highlights from the event. (more…)

3 Takeaways from the New England HIMSS Spring Conference

I recently attended the New England HIMSS Spring Conference, held at Gillette Stadium in Foxboro, Mass. (home of the Super Bowl LI Champion New England Patriots – yeah!) The event focused on some of the most pressing challenges in healthcare today. That includes the shift to value-based care, the complexity of healthcare, and patient engagement.

Tweet: 3 takeaways from the New England HIMSS Spring Conference

What’s clear is that there is no shortage of work to do in healthcare IT in order to support organizational drivers such as improved outcomes and reduced costs. I walked away from the conference with a number of ideas and insights, and here, winnowed it down to my top 3 takeaways. (more…)

DIUC17 Speaker Lineup is Here!

We are thrilled to announce the speaker lineup for the Dimensional Insight Users Conference (DIUC), which will be held June 5-8 in Boston. In addition to all the sessions and training seminars planned, some of our most prolific Diver Platform customers are coming to share their insights and knowledge that helped grow their businesses.

Tweet: DIUC17 speaker lineup is here!

You’ll hear from experts in industries such as healthcare, beverage alcohol, and education talk about how Diver has transformed their decision-making. As a result, you’ll be able to implement this knowledge in your own organization to drive change. Here’s what you can expect on the agenda. (more…)

A Salute to Our Medical Professionals

As this week is both National Nurses Week and National Hospital Week, we’d like to take a moment to salute medical professionals who work tirelessly day in and day out on behalf of their patients. In addition, we’d like to thank our healthcare customers who provide excellent care to their patients, and who allow us to help them get there.

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Medical professionals face a number of challenges in their jobs, ranging from the difficulties of patient care to the uncertainties of public policy to the demands of technology. Here we’d like to talk about just a couple of our healthcare customers who are successfully navigating these challenges. (more…)

How to Access Dimensional Insight Online Help

Dimensional Insight provides online help for WorkBench 7.0 and ProDiver 7.0. In the Workbench help, you can find all the documentation for Workbench plus the DiveLine Server, DiveTab, Production, DiveMaster, DIAL, Spectre, Visual Builder, and Visual Integrator. Online help for DivePort 7.0 is in the works.

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How do you access the online help? Could you use some tips or tricks to find what you need and get you back to work faster? Read on to learn the highlights of our new online help. (more…)

3 Takeaways from the WSWA 74th Annual Convention & Exposition

As many of you know, being out of the office for a few days for an event can throw you for a loop! After settling back in and catching up on emails, it’s important to reflect on the conference you recently returned from in order to understand the true value it brought to the company. For us, the WSWA 74th Annual Convention and Exposition, held in Orlando, Florida, was a great success. Our hospitality suite, Del Lago 3/4, had excellent foot traffic. We also saw a host of familiar customer faces as well as exciting new ones.

Tweet: 3 takeaways from the WSWA 74th Annual Convention & Exposition

In addition, we announced our newest applications, Program Advisor, Supplier Advisor, and Distributor Advisor, which were all well received. We also had a killer customer presentation from one of our close friends from Lipman Brothers, Susan Adkins. Here are some additional details on my takeaways from the event. (more…)

Meet the Dimensional Insight Team: Susan Mays

We always enjoy profiling our employees on our blog because their hard work and dedication make this company the strong organization it has been. Today, we introduce you to another one of our stellar employees – someone who strives to support our customers.

Tweet: Meet the Dimensional Insight team: Susan Mays

Susan Mays is Dimensional Insight’s vice president of customer services. She contributes to conversations surrounding the healthcare industry and manages our consulting team. She plays a key role in making the company customer-focused. Here’s a conversation I had with Susan on the recent changes in the healthcare industry and the challenges hospitals face in leveraging business intelligence/technology. (more…)

Key Takeaways from the ACHE Congress on Healthcare Leadership

Healthcare organizations understand the need for business intelligence and healthcare analytics. However, there still seems to be a lot of uncertainty around exactly what kind of demonstrable value can be realized from BI solutions.

Tweet: Key takeaways from the ACHE Congress on Healthcare Leadership

That was one of the biggest takeaways from the ACHE Congress on Healthcare Leadership. The event, which took place in Chicago, featured more than 150 educational sessions for the 4,000 healthcare executives in attendance. Here are some of my other takeaways from the event. (more…)

Why the Time for Healthcare Analytics Adoption Is Now

Our previous blog posts on value-based care focused on the need for healthcare analytics, and gave examples of how some hospitals are using analytics with great success. It is clear from those examples that the changing landscape means now is the right time for healthcare organizations to use analytics to give greater insights into their data and make better decisions that improve outcomes. This will be critical to succeed in the value-based world.

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But in order to make that change, you need to decide on the right healthcare analytics solution. Here are 3 things your solution must have so your organization can gain the right level of insights. (more…)

3 Reasons to Attend DIUC17

In June, we will once again be holding our Dimensional Insight Users Conference (DIUC) for Diver Platform users. It will be held at the Hyatt Regency Boston Harbor. We have a jam-packed schedule of speakers, training courses, sessions, and more to help you learn more about the Diver Platform not only from us, but also from other Dimensional Insight customers.

Tweet: 3 reasons to attend DIUC17

The theme for this year’s conference is “MORE”. That stands for “Measures of Reaching Excellence”, but it also means “more” in terms of more sessions, more training, and more networking. If you haven’t signed up for DIUC17 yet, here’s why you should register. (more…)

5 Reasons to Meet with Us at WSWA

The Wine & Spirits Wholesalers of America 74th Annual Convention & Exposition (WSWA) is just around the corner, and once again, our wine and spirits experts will be attending. This year, the convention will be held at the Grande Lakes Orlando on April 18-21.

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Dimensional Insight will be in Del Lago 3/4, a lower-level hospitality suite. If you are attending and are currently planning out your show floor route, here are 5 reasons why you should meet with us at the convention. (more…)

How to Get a Fresh Dashboard Look and Feel

In January, I conducted our company’s bi-monthly customer webinar and talked about some best practices for dashboard design. I also presented a new user interface design that our designer John Hu had recently created. The dashboards and reports he created are wonderful! This design is now being used in the 7.0 version of our healthcare and manufacturing applications, and the look really gives a fresh appeal to Dimensional Insight products.

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At the end of the webinar, one of the attendees asked me if I could help her get the same look and feel on her dashboards. In this article, I do just that – outline the steps to get the look and feel of this user interface. (more…)

How Hospitals are Using Analytics to Drive Improvements in a Value-Based World

In our previous blog posts on value-based care, we talked about the increasing need for analytics to help organizations keep up with the changing healthcare landscape. In theory, a business intelligence solution can help hospitals make better decisions while improving clinical and operational outcomes, which is critical in a value-based world.

Tweet: How hospitals are using analytics to drive improvements in a value-based world

But what about in practice? How does it actually look when a healthcare organization uses a business intelligence solution to drive improvements? In this blog post we’ll look at specific examples of hospitals using analytics in successful ways…and allow you to hear from some of the users themselves. (more…)

Spotlight on our Distributors: Meet Alejandro Mendoza of BI Solutions Mexico

Did you know that Dimensional Insight’s network of global distributors extends into Latin America? We not only work in interesting industries, but we are also located in unique cities and countries across the globe.

Tweet: Spotlight on our distributors: Meet Alejandro Mendoza of BI Solutions Mexico

Today, we introduce you to Alejandro Mendoza. Alejandro is the founder and general manager of BI Solutions Mexico. I had a conversation with Alejandro about the impact of business intelligence in Mexico. (more…)

The Changing Role of Sales in a Connected World

Technology is a staple for personal and business purposes. It has driven consumerism globally as well as improved communication and collaboration. Mobile technology has specifically taken the business world by storm. Today’s workforce is more mobile than ever; this year, the total number of mobile phone users will rise to 4.77 billion.

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As we become more connected, mobile technology has shaped how business is conducted and how colleagues and employees work, collaborate, and communicate with each other. Physical location no longer limits business engagements, and employees can retrieve data from anywhere, at any time, on any device. Today we will examine the changing role of the sales industry and how mobile technology has positively impacted the business world. (more…)

Takeaways from the Gartner Data & Analytics Summit

Earlier this month, I attended the Gartner Data & Analytics Summit in Dallas, Texas. The show featured more than 100 presentations in a variety of strategy, governance, and analytics topics over the course of 4.5 days.

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It is always interesting to get a pulse on where the business intelligence and analytics industry is headed and to see which topics resonate most with BI users. Here I’ll outline a few things that Gartner focused on during the event and what analytics users and organizations need to think about moving forward. (more…)

How Analytics Can Help in a Value-Based World

In our previous two blog posts on value-based care, we looked at the new value-based landscape and the key areas you need to focus on in order to reduce spending and improve margins within that framework. In order to do those things successfully, you need the right healthcare analytics.

Tweet: How analytics can help in a value-based world

Any strategy for prevailing in the value-based world will require a multi-pronged approach, but business intelligence and analytics can help provide the insight you need to make more informed decisions that will ultimately reduce care costs and improve patient outcomes. In this blog post, we are going to examine three ways in which analytics can help address challenges. (more…)

Designing a Print-Ready PDF in PrintDP

Last year, I wrote an article,  How to Design a Print-Ready DivePort Page, which outlined the steps one should take to create a PDF from DivePort that would print correctly, fitting entirely within the boundaries of one 8.5” by 11” sheet of paper. Soon thereafter, I received an email from Paul Duggan, software development manager at Dynamic Business Informatics in Dublin, Ireland. He pointed out that although my method was useful to people in the United States where it is customary to use 8.5” by 11” paper, the method would need to be modified for European “Divers” who typically print to an A4 format (8.27” by 11.69”).

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Furthermore, Paul showed me that although my method is suitable for designing a print-ready DivePort page, it is NOT compatible with the “PrintDP Process Node”. A PrintDP node or “Print DivePort page”, is a Production process node in Diver Platform that saves a selected DivePort page to either a PDF or PNG file without launching a browser. The saved file can then be emailed to a defined mailing list. This allows you to automate a process to share dashboards and/or key portal pages with end-users who do not regularly log in to the portal. Luckily, Paul did a little research and came up with a solution for the “PrintDP” process node which I will share with you here today. (more…)

What Organizations Need to Survive in a Value-Based World

value-based worldIn our previous blog post on value-based care, we examined the new value-based landscape. We also looked at some of the most common new reimbursement models. In this post, we will take a look at the new realities of survival.

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Fact is, the old ways of providing healthcare – in a pay-for-service world – no longer cut it. In order to survive, your organization will need to focus on 5 key areas that will enable you to reduce spending and improve margins. Learn more in our graphic and then read about each area in more detail. (more…)

3 Takeaways from HIMSS17

We are back from a successful HIMSS17 show in Orlando. During the conference, I spent much of my time on the show floor, talking to leaders of various healthcare organizations. In addition, I attended many of the educational sessions that HIMSS offered at the event.

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In both the exhibition hall and the sessions, the themes that came through most clearly were excitement, optimism, and a certain sense of relief. Let’s take a look at how these themes came through in the various topics that generated the most buzz and the takeaways from HIMSS17. (more…)

Meet the Dimensional Insight Team: Mike Brockway

Do you ever wonder what it’s like to be a Diver? How about a Diver who then becomes a member of the Dimensional Insight team? Today, we’d like to introduce you to one of our valuable employees who did just that.

Tweet: Meet the Dimensional Insight team: Mike Brockway

Mike Brockway is Dimensional Insight’s consulting director for beverage alcohol and supply chain in South Florida. He is also the developer of our Program Advisor and Pricing Advisor applications. Here’s a conversation I had with Mike on his experience as a Dimensional Insight customer and his perspective on the beverage alcohol industry. (more…)

First Impressions of HIMSS17

HIMSS17himss17 is underway, with more than 40,000 healthcare professionals converging on Orlando, Florida. With Day 1 of the conference now in the books, I wanted to share my first impressions of the show.

Tweet: First impressions of HIMSS17

Of course, Dimensional Insight is also exhibiting at the show (booth #3335) and we have some exciting new products that we are demoing to attendees. I’ll also share some details on that at the end of this post. (more…)

Navigating the World of Value-Based Care with Analytics

It’s no secret that healthcare costs are quickly rising. In fact, the U.S. currently spends about $10,000 per person on healthcare. Value-based care programs have emerged as a new form of reimbursement that ties care delivery payments to the quality of care provided, while also rewarding providers for efficiency and effectiveness.

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As these new reimbursement models roll out, healthcare organizations must understand the different programs’ requirements and what will be expected of them moving forward. In this blog post, we’ll examine some of the common value-based care programs that are impacting providers. (more…)

How Business Intelligence & Millennials Can Give Wineries a Leg Up

Like many other industries in the U.S., the wine industry is currently experiencing a large change in its workforce. The traditional model in which generations of family members have managed the business is not sustainable for many wineries. Instead, they are now looking to millennials to fill roles, but in many cases, unsure of how to best utilize their talents.

Tweet: How business intelligence & millennials can give wineries a leg up

One issue is that many wineries still operate as “paper” businesses. This business model does not resonate with new, younger employees, and can prove to be inefficient. To best capitalize on the talents they have in front of them, wineries need to embrace new technology, including data analytics, to improve efficiency and productivity. Here, we’ll look at how they can do so. (more…)

KLAS and Consistency are a Winning Combo

KLAS Research recently published its 2017 Best in KLAS Software & Services Report. This report recognizes top vendors in helping healthcare professionals deliver better patient care. As a five-time winner in the business intelligence (BI) and analytics category, we have been continually highlighted in the “Best in KLAS” report for our expertise and the value we bring to our customers.

Tweet: KLAS and consistency are a winning combo

We came in a very close second in our category this year. But for us, what is most important is the tremendous consistency we’ve shown over the years as a top BI and analytics leader. Given the competitive and fast-changing market we are in, we believe that consistency is key and continually being at (or very close to) the top of the list for seven straight years is a unique accomplishment and a milestone we are proud of. (more…)

5 Things We’re Looking Forward to at HIMSS17

The HIMSS17 conference brings together 45,000 health IT professionals, clinicians, executives, and vendors to discuss the healthcare industry and focus on better health outcomes and patient care through information technology.

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With HIMSS17 just around the corner, we are busy planning our schedules for the show. I recently sat down with some of our employees who are attending to see what they are looking forward to most this year. (more…)

3 Ways to Brush Up Your Dashboard Design Skills

In the past, I’ve focused on visual design tips in my Dashboard Design column. However, response from our recent customer webinar on dashboard design was mixed. Half of the audience said they would use the visual design information. The other half was more interested in a different kind of design. NOT visual design, but DATA design. So, for this month’s article on Dashboard Design, I am focusing on data design.

Tweet: 3 ways to brush up your dashboard design skills

The practice of dashboard design draws on a practitioner’s knowledge and expertise in different domains: data design and visual design. It is a rare individual who has advanced skill levels in both domains. And, the field of dashboard design itself is constantly in flux. So, for the dashboard designer to seek continuous improvement is not only desirable – but it is necessary. How can you improve your own dashboard design skills? Let’s examine 3 ways. (more…)

Spotlight on our Distributors: Meet Jens Rundquist of Infotool

Dimensional Insight is primarily known for helping healthcare organizations, goods and services, and manufacturing companies here in the United States. However, we also work in some other interesting and unique industries, thanks to our network of global distributors.

Tweet: Spotlight on our distributors: meet Jens Rundquist of Infotool

Today, we introduce you to Jens Rundquist. Jens is a Sales Consultant at Infotool, our partner and Diver distributor in Sweden. I recently had a conversation with Jens to learn how Infotool is using business intelligence to impact various industries in Sweden, including education. (more…)

What Impact Will the Trump Administration Have on Healthcare IT?

trump healthcareThere’s been a lot of discussion about what will happen to healthcare under the incoming Trump administration. Most of this discussion has focused on the repeal of the Affordable Care Act (ACA) and its ramifications. In fact, the latest report from the Congressional Budget Office (CBO) indicates that repealing the ACA could lead to millions losing health coverage and skyrocketing premiums in the first year.

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So what will the change in administration mean for those of us in healthcare IT? How would a repeal of the ACA impact healthcare technology? What is the future of initiatives already in progress? Here’s a look at some of the most pressing issues. (more…)