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Customer ProfilesPlease select an industry: Healthcare organizations use DI's suite of products to improve quality of care, increase profits through minimizing risk, and monitor procedures. They are able to analyze outcomes measurements, readmissions, demographics, comorbidities, admission/referral rates, risk factors, lab tests, characteristics of top providers, bed occupancy rates, and many other factors. Johns Hopkins HealthCare Fulfills Reporting Needs with DI-Atlantis Johns Hopkins HealthCare (JHHC), a joint venture between Johns Hopkins University School of Medicine and Johns Hopkins Health Systems, provides managed care services throughout the mid-Atlantic region. JHHC provides care management support services for preventative and primary medical care, specialist services, and hospital care... By partnering with Dimensional Insight (DI), LMHS is able to increase patient satisfaction by reducing patient waiting time, reduce operating costs by increasing bed utilization and optimizing labor costs, increase revenues by maximizing reimbursements, and continually improve its business efficiency by spending more time on intelligent analysis of data and less time waiting for detailed analysis of summary data... DI-Diver: Just the Cure for Neighborhood Health Plan All managed care organizations analyze revenue, capitation, and expense information for medical claims, pharmacy claims, and behavioral health claims. The old way of analyzing healthcare data was to have IT professionals write code every month and extract data from different tables - usually with inconsistent data definitions and divergent priorities - from a data warehouse. This process proved to be too time consuming and unreliable for Neighborhood Health Plan... SSMHC Improves Patient Satisfaction Through Better Data Analysis SSM Health Care, based in St. Louis, MO, is one of the largest Catholic health care systems in North America. The system owns, operates, and manages nineteen acute care hospitals and three nursing homes in four midwestern states. Nearly 5,000 affiliated physicians and 20,500 employees work together to provide a wide range of high quality services... <br><br><br> Download PDF versions:<br><br> JohnsHopkinsHealthCare<br> Manufacturers and distributors are making Dimensional Insight their standard business intelligence solution. Companies use DI's technology to fulfill the information needs of plant management, production supervisiors, IT/IS professionals, finance managers, and corporate executives. With DI's solution, requests for answers that were previously unavailable or took weeks to generate are now easily obtained by end users in a matter of seconds. Yield analysis, waste control, operator/shift performance, and quality control metrics can all be accessed through one easy-to-use interface. DI-Atlantis at Altera: A Better Way "There are lots of DI-Atlantis fans here at Altera," says Rajiv Kumar, MIS manager for the $400M semi-conductor company. Altera recently replaced their previous OLAP tool with Dimensional Insight's DI-Atlantis. Before the switch, Rajiv says, "We'd been using our previous software for about a year and a half. There were two major problems - response time and system maintenance. Simple queries often took many seconds, sometimes minutes. Complex queries would take up to fifteen minutes. Users were frustrated. And making changes was so complicated that we often had to use the vendor's consultants to do the work, making the system very expensive to maintain..." Spinning Thread into Gold at DuPont's Nylon Business Unit DuPont's Nylon Business Unit originally became involved with Dimensional Insight in 1994 during a large data warehouse project. The project goal was to provide financial analysts with integrated tools to examine the profitability of product sales in North America. Based on that project's success, the use of DI-Diver quickly spread from the business, marketing and sales functions to use on the manufacturing shop floor at Nylon's plant sites. It's also being used today for downstream product supply chain analysis... Florida's Natural Growers Reduces Time Spent on Reports by 80% with Dimensional Insight Established in 1933, Florida's Natural Growers, Inc. manufactures and distributes juice around the world. "Our standard sales reporting system was robust, but we were constantly having to upgrade the HP 9000's as the sales department grew. People were running reports to retrieve just a few numbers at a time. For example, they would create a hard copy report to see what, when, and how many products a broker sold, and then throw out the paper. Now, with DI-Diver, the sales department is able to answer those quick questions online without slowing down the entire system by using the HP 9000's. We quickly recognized that other departments would benefit from the functionality of DI-Diver... Real World Carpet Supplier Gets Data Analysis Insight Mohawk Carpet Corp. Industries of Calhoun, Georgia is one of the country's leading manufacturers and suppliers of floor coverings, including carpet and hard floor coverings. As with all successful, growing companies, Mohawk Carpet Corp. faces the problem of transforming large amounts of data into information that can be used by decision-makers to improve overall efficiency within the organization. With a large sales force and diverse data-analysis needs, Mohawk requires information that is timely, customizable, and accurate. These requirements disqualify the purchase of many "canned" data analysis and reporting solutions because they cannot meet the demands that Mohawk Carpet Corp. makes on its data. They also involve report customizatin that is cumbersome, time-consuming, and unnecessarily taxing on valuable human resources. The solution that Mohawk Carpet Corp. ultimately chose to meet its data analysis needs was Dimensional Insight's (DI) DI-Atlantis and DI-WebDiver products... Timber Company Cuts Reporting Time with Dimensional Insight Plum Creek Timber Company, Inc. is one of the largest private timberland owners in the United States. They manufacture and distribute raw logs, specialty lumber, proprietary plywood and medium density fiberboard to retail and industrial markets. Plum Creek runs DI-Atlantis on the IBM iSeries server, and users access data Models from Windows NT clients using DI-Diver... <br><br><br> Download PDF versions: DuPont<br> Mohawk<br> Publications use Dimensional Insight's technology to track advertising dollars/ linage, monitor subscriptions and renewals, develop targeted marketing campaigns, and provide detailed answers to demographic and logistical circulation questions. The Copley Press Dives into their Circulation Data with Dimensional Insight With nine daily newspapers in three different states and an average daily circulation of 700,000, The Copley Press has an overwhelming amount of circulation data to measure and analyze in order to stay on top of their business. Based is La Jolla, California, The Copley Press publishes newspapers in California, Ohio, and Illinois. Recently, Copley implemented DI-Diver in order to enhance their data analysis and visualization capabilities with regards to their circulation and advertising data... The Orlando Sentinel Creates Successful Direct Mail Campaigns with DI-Diver The Orlando Sentinel runs DI-Atlantis on an IBM AIX Unix server, and users access data Models from Windows NT clients. Barbara Lougheed, Database Analyst, explains how the Orlando Sentinel uses the Dimensional Insight solution in Sentinel Direct, their direct marketing department.Lougheed receives requests from Sales Reps for names of people to target for specific promotions. Different accounts require a different audience. The mailing list criteria for a fast food chain, for example, is different from that for a fitness club... Accessing and Analyzing Data Quickly: Keys to Southam's Success Using DI-Diver Southam Inc. is a wholly owned subsidiary of Hollinger Canada. As a corporation, Hollinger Inc. publishes 65 daily newspapers and 80 weekly newspapers in Canada with an average daily circulation of 1.6 million. At Southam, DI-Atlantis runs on VAX/ VMS, and users access data Models from Microsoft Windows 95 clients. Revenue from advertising was down in the early 1990's, so Southam decided to take a hard look at newspaper data and get to the details in their marketing and circulation legacy systems. The solution needed to be quickly implemented and flexible enough to adapt to an evolving business... <br><br><br> Download PDF versions:<br><br> Boston Globe<br> Copley Press<br> Orlando Sentinel<br> Many companies around the world use Dimensional Insight's business intelligence software products and applications to track their marketing and sales activities. The types of analyses that are performed include salesperson performance, customer profiling, campaign tracking, lost business reporting, brand analysis, geographical territory mapping, account assignment analysis, sales forecasting, and many more. The following companies have provided us with profiles that detail their experience in a sales and marketing environment. Benetton Sportsystem Discovers Advantages of Desktop Data Analysis Using DI-Diver Benetton Sportsystem (BSS), headquartered in Bordentown, NJ, maintains raw data on an AS/400, runs DI-Atlantis on Windows NT, and has users access information from Windows 98 clients using DI-Diver. They use Dimensional Insight architecture to look at corporate data (open orders, SKU level inventory, shipment dollars, margins, net billings, Sales Rep commissions, warehouse transactions, warehouse performance, etc.) for five brands: Prince, Rollerblade, Nordica, Ektelon, and Killer Loop... Dr. Martens Walks Easier with DI-Atlantis The Dr. Martens brand has risen to iconic status, being the footwear of choice for rock stars and music lovers alike, and has been named the world's most-recognized non-athletic footwear brand. Oregon-based Dr. Martens AirWair USA LLC is the distributor of Dr. Martens footwear and apparel in North and South America. Due to recent growth, Dr. Martens found itself unable to keep up with the data reporting and analysis needs of its sales and support staff. Salespeople waited days for reports on their customers' activity. Order, invoice, and stock information was simply unavailable to the people who needed it... Spinning Thread into Gold at DuPont's Nylon Business Unit DuPont's Nylon Business Unit originally became involved with Dimensional Insight in 1994 during a large data warehouse project. The project goal was to provide financial analysts with integrated tools to examine the profitability of product sales in North America. Based on that project's success, the use of DI-Diver quickly spread from the business, marketing and sales functions to use on the manufacturing shop floor at Nylon's plant sites. It's also being used today for downstream product supply chain analysis... DI-Atlantis Helps Geiger Brothers Manage Multiple Inventories Headquarted in Maine, Geiger Brothers, Inc. is a manufacturer, supplier, and distributor of custom catalogs, customized promotional products (25,000to choose from), marketing packages, calendars, planners, and the Farmers' Almanac. Geiger Bros. distributes products to approximately 125,000 customers a year. Included in their customer base are corporate clients, such as Federal Express, who have purchased a "custom fulfillment package." The package is a distribution service that Geiger Bros. provides. They will manufacture, stock, take orders for, ship, and track promotional products for large corporations... Maytag International Refines Data Distribution with DI-Diver "In the past, we were sending thousands of pages of paper reports per year to each region. It was tedious for us to get detailed information on a customer from those reports, and unreasonable to carry them when visiting a customer site. Although our salespeople were as prepared as possible, sometimes questions would arise that they couldn't answer simply because they't have the data with them. With DI-Diver, the data is updated monthly and distributed to users over the LAN. For remote users, in Lebanon for example, we send the updated Model on a CD. The detailed data people receive is relevant to their region, and they are able to "dive" into the data Models to answer questions from their laptops, instead of shuffling through thousands of pages of printed reports..." New Balance Athletic Shoe, Inc. Takes New Strides with DI-Diver Headquartered in Boston, MA, New Balance Athletic Shoe, Inc. manufactures and markets apparel and width-sized footwear for men, women, and children. Dunham Bootmakers, a division of New Balance Athletic Shoe, Inc., also markets and manufactures work and hiking boots and rugged casual shoes. Faced with the problem of printed reports from the ERP system not providing enough information due to lack of ad hoc capability, they decided to implement DI-Diver as their Business Intelligence solution... Taking the Headaches Out of Distribution at Scholl International To maintain their competitive edge in the distribution of leading brand health and beauty products, Scholl ANZ needed to upgrade the quality of their sales reporting and analysis systems. "The nature of our business is very complex", explains John Field, Operations Director. "On a daily basis, we have to measure and track numerous critical sales figures including unit and dollar sales, the cost of sales expenditures, and rebate accruances and amounts owed to our 5000+ customers..." SRI Surgical Express Performs Data Operations with DI-ProDiver "SRI started looking for a reporting solution because we needed a better way to access and perform in-depth analysis on the data. As the company was growing, it became more of a challenge just to let the executives know what was going on in the company. We implemented DI-ProDiver in the Sales Department, and the benefits of the solution quickly became obvious, so we expanded into Accounting, Operations, Quality Control, and Purchasing Departments..." <br><br><br> Download PDF versions:<br><br> <a href = "/PDFs/other/Benetton.pdf" target "_blank">Benetton</a><br> Doc Martens<br> DuPont<br> FloridaNatural<br> Mohawk<br> Suppliers and distributors worldwide use DI's technology to target opportunities, track performance, and increase profits. Navigating through data with DI-ProDiver is simple for non-technical users, enabling decision-makers across all functional areas of a corporation to access data quickly and intuitively. With DI-ProDiver, brand managers analyze daily brand performance by product, customer, and location. The sales force has easy visibility to lost sales, promotion/quota tracking, and best/worst performing products. Customers are able to see their own purchasing history and promotional opportunities, which allows sales reps to grow and retain accounts more effectively. DI-Diver Supplies Answers for Banfi Vintners After implementing DI-Diver, Banfi immediately began taking data out of their SQL database in order to build DI-Diver Models. Banfi's DiveBook contains four main categories: Depletions, Sales, Open Orders, and a section called 'All Data' where users can view depletions, sales, and open orders simultaneously.... David Sherman Corporation Supplies Answers with DI-Diver David Sherman's pricing structure is complicated as a result of price changes throughout the year, different pricing for different customers, and multiple tax rates depending on the proof and type of product. They run DI-Atlantis on their IBM iSeries and users access data using DI-Diver on Windows 95 clients... Distribution Company Enjoys Faster Data Access and Analysis with Dimensional Insight The people at Fedway fulfilled their original objective when they converted to the IBM iSeries: to provide a secure, solid platform for a growing database that would allow the business to operate better. But when the sales-people needed a report , John Kievit, Director of Off-Premise Sales, explains, "we had to go down to the computer department and say 'Warren, could you make this report for me?' And Warren either told us no, or he would do it within two days."... Southern Wine and Spirits Explains Why They Use DI-Diver "As a very decentralized operation, one of the biggest challenges SWS faced was being able to pull together timely information from all of our selling divisions for our Corporate Offices. This executive information needed to be summarized at a high level with drill down ("slice and dice") granular functionality. We were given the task of finding a product that could not only deliver timely information to our executive offices, but could also be used in each of our selling divisions by sales management to monitor their business..." Linux and DI-Diver: An Overall Strategy for Standard Beverage Corporation Standard Beverage Corporation, headquartered in Wichita, Kansas, is a full-line wholesale distributor of alcoholic beverages to licensed customers in Kansas. Through the implementation of innovative business practices, they maintain their position as the market leader... Todhunter International Empowers Users with DI Technology "DI-ProDiver is well-suited for people in our organization who need to view information in a dynamic fashion, and even more valuable to staff personnel who need to identify and research exception data. The ultimate purpose of information retrieval is to assist the organization in identifying existing problems and opportunities. The ability of DI-ProDiver to rearrange data 'on-the-fly' allows motivated users to research information much more efficiently than in our 'Pre-Diver' days..." United Liquors Drives Sales Forward With DI-Diver United Liquors, Ltd., headquartered in West Bridgewater, MA, with offices in New Hampshire, Vermont, North Carolina, and Virginia, runs DI-Atlantis on Microsoft Windows NT. Seventy-five users, including the CEO, president, vice presidents, managers, and salespeople, access data Models from Microsoft Windows clients every day... <br><br><br> Download PDF versions:<br><br> <a href = "/PDFs/other/Banfi.pdf" target "_blank">Banfi</a><br> David Sherman<br> Fedway<br> |